Rod Kittlitz

Millcreek is a holding company that owned Equibuilt Windows from

1979 to Present. Also Millcreek owned a couple of warehouses, that I managed.

• Maintained accurate financial records and monitored cash flow.
• Managed day-to-day business operations.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Established foundational processes for business operations.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Also owned a small Window Manufacturing plant in Hay River NWT.

Had a Sales territory of Western Canada

(Saskatchewan, British Columbia and Alberta)

Marktech was a Sales Agent for many companies, All related to Industrial manufacturing. I worked from my home office, did some travel maybe twice a month and more in Edmonton. I worked for Marktech for 1 year, the owner and the other employees were great to work with. Since my background is Windows and Doors for over 30 years, I realized this after a year, I did not enjoy this position, so why do it. I still get excited selling Windows and Doors and related products.

• Directed operations for manufacturing and installation of window systems.
• Developed and implemented strategic plans to enhance product offerings.
• Managed supplier relationships to ensure timely procurement of quality materials.
• Streamlined production processes to increase efficiency and reduce waste.
• Oversaw budgeting and financial forecasting to optimize resource allocation.
• Cultivated customer relationships, ensuring satisfaction and repeat business opportunities.
• Analyzed market trends to inform product development and positioning strategies.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Generated revenues yearly and effectively capitalized on industry growth.
• Enhanced company's market position by identifying and pursuing new business opportunities.
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• Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
• Expanded business into new markets, cond
• Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
• Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
• Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Assisted in recruiting, hiring and training of team members.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Managed day-to-day business operations.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.