Rod Easy
Quesnel
Summary
Driven by a proven track record at 7-11 Convenience Store, I excel in team management and compliance management, enhancing productivity and engagement. Leveraging analytical decision-making and excellent communication, I've spearheaded initiatives that significantly improved customer satisfaction and sales performance. My approach fosters a positive, inclusive workplace culture, driving continuous improvement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Manager in Training
7-11 Convenience Store
07.2023 - 01.2025
- Enhanced team productivity by providing ongoing training and coaching to staff members.
- Ensured compliance with company policies, safety regulations, and local laws through regular staff training sessions.
- Coordinated efforts between departments for seamless execution of cross-functional projects or initiatives.
- Increased employee engagement by implementing recognition programs that fostered a positive work environment.
- Fostered an inclusive workplace culture by promoting open communication channels among team members.
- Provided exceptional customer service while managing escalated complaints or concerns.
Senior Sales Associate
7-11 Convenience Store
10.2022 - 01.2025
- Analyzed sales trends to identify opportunities for improvement.
- Developed strong relationships with customers for repeat business and referrals.
- Enhanced store appearance with visual merchandising standards.
- Increased customer satisfaction by providing personalized product recommendations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
Education
High School Diploma -
Correlieu Senior Secondary
Quesnel, BC06-1988
Skills
- Compliance management
- Marketing
- Workforce Engagement
- Optimistic Mindset
- Problem-solving abilities
- Reliability
- Excellent communication
- Computer skills
- Analytical Decision-Making
- Team Management
Languages
Certification
Food safe
Serving It Right
Timeline
Assistant Manager in Training
7-11 Convenience Store
07.2023 - 01.2025
Senior Sales Associate
7-11 Convenience Store
10.2022 - 01.2025
Food safe
Serving It Right
High School Diploma -
Correlieu Senior Secondary
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