Rocio Dayna Suarez
Summary
My goal is to learn and be able to carry out human resources processes in a solid and reliable way in different situations related to job analysis, selection, talent management and personnel training. In addition, I can also provide the knowledge and theoretical-practical perspectives of psychology, which allows me to provide a space for the mental health of the team.
Overview
4
4
years of professional experience
Work History
Salesperson
Mayoral Children's Fashion
08.2019 - 05.2021
- Increased sales and customer satisfaction through personalized servicing.
- Management and delivery of online orders
- Ensure the image of the store according to visual Merchandising
- Inventory control, receipt of merchandise and stock replacement.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Intern Salesperson
Kiabi
10.2017 - 12.2017
- Organization of facing in different areas of the company
- Provided product and technical support to customers.
- Contributed to team objectives in fast-paced environment.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Education
Master of Science - Master in Human Resources Management
VIU International University of Valencia
Spain2024
Psycologhy -
National Open University UNAD
Colombia03.2023
Diploma of - Violence Scenarios
National OpenUniversity UNAD
08.2022
Bachelor of Science - Homologated
Antonio José De Sucre
Venezuela2013
Skills
- Client Service
- Customer Needs Assessment
- Microsoft Word, Excel, Power Point
- Excellent Communication
- Flexible and Adaptable
- Friendly, Positive Attitude
Timeline
Salesperson
Mayoral Children's Fashion
08.2019 - 05.2021
Intern Salesperson
Kiabi
10.2017 - 12.2017
Master of Science - Master in Human Resources Management
VIU International University of Valencia
Psycologhy -
National Open University UNAD
Diploma of - Violence Scenarios
National OpenUniversity UNAD
Bachelor of Science - Homologated
Antonio José De Sucre
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