Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rocio Vizcarra

San Diego

Summary

Polite and attentive Business office assistant offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Committed job seeker with history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry- level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Assistant, Business Office Manager

Encinitas Nursing & Rehab
05.2024 - Current
  • Accepted and processed payments from customers in person and over the phone.
  • Counted and reconciled petty cash log to support accounting department.
  • Generated and sent invoices, reminders and notices to customers and third parties.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit reflection.
  • Collected coinsurance, share of cost and private payments.
  • Managed residents trust account.
  • Balanced census.




Office Manager/ Payroll

Comfort & Thrive HH
04.2023 - 11.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Created new hire and termination documents for payroll.

Assistant Business Office Manager

Encinitas Nursing and Rehab
07.2021 - 03.2023
  • Accepted and processed payments from customers in person and over the phone.
  • Counted and reconciled petty cash log to support accounting department.
  • Generated and sent invoices, reminders and notices to customers and third parties.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit reflection.
  • Collected coinsurance, share of cost and private payments.
  • Managed residents trust account.
  • Balanced census.

Education

High School Diploma -

Mar Vista High School
Imperial Beach, CA
06-2007

Skills

  • Billing and invoicing
  • Friendly, positive attitude
  • Communication
  • Fluent in Spanish
  • Database entry
  • Ability to work under pressure
  • Knowledgeable in medical terminology
  • Strong work ethic
  • Scanning and copying

Timeline

Assistant, Business Office Manager

Encinitas Nursing & Rehab
05.2024 - Current

Office Manager/ Payroll

Comfort & Thrive HH
04.2023 - 11.2023

Assistant Business Office Manager

Encinitas Nursing and Rehab
07.2021 - 03.2023

High School Diploma -

Mar Vista High School

Similar Profiles

CREATE PROFILE
Rocio Vizcarra