Rocio Gigi Pruett
Fresno
Summary
Dynamic and detail-oriented professional with a proven track record in optimizing processes, supporting business operations, and fostering strong relationships in diverse environments. Expertise includes office administration, project coordination, payroll, accounts receivable, accounts payable, and records management. Bilingual communicator skilled in connecting with individuals, mentoring diverse teams, and promoting a culture of integrity and accountability. Recognized for a proactive approach to problem-solving, exceptional organizational skills, and a steadfast commitment to delivering meaningful value to the organization.
Overview
10
10
years of professional experience
Work History
Production Control Clerk
Strategic Technology Institute Inc
Fresno
11.2023 - 03.2026
- Facilitated communication between state aviation units, army production control officers, and STI contractors to enhance aircraft maintenance and repair operations.
- Managed work order generation, tracking, and issuance for military aircraft, including CH-47F, UH-60A, and HH-60M, to facilitate timely repairs at Fresno 1106th TASMG and affiliated state facilities.
- Administered unit budgets by meticulously reviewing and approving funding requests for aircraft parts and repair materials to support operational efficiency.
- Validated and recorded employee production time and labor records to ensure accuracy in man-hours reporting.
- Supported onboarding processes by assisting employees with background clearance applications and ensuring complete submission of new hire packets to the Sacramento security department.
- Coordinated appointment logistics for new hire fingerprinting and CAC issuance to ensure adherence to security protocols.
Project Manager
Bitwise Industries
Fresno
06.2021 - 05.2023
- Directed initiatives for Digital Empowerment Center (DEC) program aimed at empowering underserved communities through improved access to technology education.
- Executed a successful launch event for digital empowerment center (DEC) to foster connections among 300 attendees, comprising small business owners, resource partners, and community leaders.
- Developed and executed targeted initiatives to empower underserved business owners in Fresno, enhancing their operational capabilities.
- Engaged with community organizations, leaders, local businesses, and educational institutions to strengthen program visibility and foster impactful connections.
- Delivered comprehensive leadership training and mentorship to enhance team capabilities and foster professional growth.
- Developed and delivered reports and presentations to identify improvement areas and implement strategic changes.
- Facilitated community outreach activities to promote the (dec) program and encourage greater involvement.
- Directed daily activities of 26 employees, fostering a collaborative and high-performing work environment.
- Supplied program leads with necessary resources, tools, and information to optimize team management and effectiveness.
- Cultivated a culture of collaboration by implementing regular community-building initiatives for leads and apprenticeships. Coordinated virtual events and team-building activities to enhance team cohesion and support.
- Reviewed and authorized timesheets and PTO requests submitted by 435 leads and apprentices, ensuring adherence to company policies.
Office Manager
Caliber Collision
Fresno
01.2016 - 04.2020
- Oversaw payroll operations for 37 employees, ensuring accuracy and timely completion of all payroll processes.
- Facilitated comprehensive training for all team members to ensure proficiency in company procedures and operations.
- Collaborated with insurance companies and service advisors to expedite payment processes for Caliber Collision.
- Managed clerical tasks such as credit card expense tracking, file compliance checks, and final billing verification to support seamless vehicle delivery.
Education
High School Diploma -
Roosevelt High School
Fresno06-1991
Skills
- Project coordination
- Employee training
- Stakeholder collaboration
- Effective team engagement
- Analytical problem-solving
- Emotional awareness
- Strong attention to detail
- Effective multitasking
- Effective communication abilities
LANGUAGE
Proficient in English and Spanish.
Timeline
Production Control Clerk
Strategic Technology Institute Inc
11.2023 - 03.2026
Project Manager
Bitwise Industries
06.2021 - 05.2023
Office Manager
Caliber Collision
01.2016 - 04.2020
High School Diploma -
Roosevelt High School