Rocio Eboehi
Regina,SK
Summary
Dedicated professional with proven expertise in customer service and cash handling, honed at Canadian Western Agribition and other leading retailers. Excelled in teamwork and collaboration, significantly enhancing customer satisfaction and operational efficiency. Demonstrates strong problem-solving skills and a commitment to excellence, with a track record of improving transaction accuracy and reducing wait times.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Canadian Western Agribition
Regina, SK
11.2024 - 12.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Philomomena’s Supermarket
Nigeria
10.2022 - 11.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Answered customer questions about sizing, accessories, and merchandise care.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cashier Assistant
Phill Hallmark Supermarket
Nigeria
05.2020 - 08.2021
- Worked with other associates to support cashiers and management needs.
- Met customer needs through polite, friendly and attentive service.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned and sanitized cashier workstation and scanning area.
Education
Health Studies -
University of Regina
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Money handling
- Teamwork and collaboration
- Problem-solving skills
- Time management
Languages
English
Certification
CPR & First Aid certificate
Additional Information
References
Alamin Ali
Team Lead Supervisor - Bluenotes
639 590 2597
alamin.ali.galmani@gmail.com
Timeline
Cashier
Canadian Western Agribition
11.2024 - 12.2024
Sales Associate
Philomomena’s Supermarket
10.2022 - 11.2023
Cashier Assistant
Phill Hallmark Supermarket
05.2020 - 08.2021
Health Studies -
University of Regina