Summary
Overview
Work History
Education
Skills
References
Training
Languages
Certification
Timeline
Generic

Rochelle Jeen Chua

Calgary,Alberta

Summary

Possess a good work ethic, are dependable, and are dedicated to finishing the task on time. Self-motivated, capable of following instructions, and able to foster a great work atmosphere, a team player who excels at speaking and writing English. Flexible and ready to work at any time. Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain the full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Food and Beverage- Part Time

Cirque du Soleil Calgary
08.2023 - 10.2023


  • Processed payments and provided receipts to establish proof of transaction.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.

Food Server

Trifon’s Pizza and Restaurant
09.2022 - 07.2023
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.

Office Clerk - PARTTIME

24 Seven Travel Centre
07.2022 - 02.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Input data into spreadsheets and databases.

Education

Bow Valley College
10.2023

Cebu Roosevelt Memorial Colleges
01.2022

Cebu Institute of Technology-University
01.2020

Skills

  • Display Building
  • Staff Leadership
  • Cooler Stocking
  • Staff Supervision
  • Phone Orders
  • Food and Beverage Preparation
  • Financial Transactions
  • Sorting and Labeling
  • Business Administration
  • Bookkeeping Support
  • Expense Reporting
  • Filing System Setup
  • Word Processing
  • Database Entry
  • PowerPoint Presentations
  • Advanced Excel Spreadsheet Functions
  • Bookkeeping
  • Filing

References

Denise Cantos, (587) 228-1928 Myra Villanueva, Manager/owner- Trifon’s Pizza and Restaurant, Dafoe, myravillanueva583@gmail.com Nancy Herold, Manager- 24/7 Travel Centre, nancy.herold@hotmail.com

Training

NCIII Bookkeeping Certification (Philippines), 03/01/19, 03/01/24 Food handler Certification, 01/01/23, 01/01/28 Technical Support Fundamentals (Goggle), 08/01/23, 07/01/23 Booking Basics (Intuit), 07/01/23 Preserve, 08/01/23, 08/01/28

Languages

English
Professional Working

Certification

· NCIII Bookkeeping Certification (Philippines)- March 2019-2024

· Food handler Certification – January 2023-2028

· Technical Support Fundamentals (Goggle) August 2023- July 2023

· Booking Basics (Intuit) July 2023

· Preserve (August 2023-2028)

Timeline

Food and Beverage- Part Time

Cirque du Soleil Calgary
08.2023 - 10.2023

Food Server

Trifon’s Pizza and Restaurant
09.2022 - 07.2023

Office Clerk - PARTTIME

24 Seven Travel Centre
07.2022 - 02.2023

Bow Valley College

Cebu Roosevelt Memorial Colleges

Cebu Institute of Technology-University
Rochelle Jeen Chua