Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Rochelle Griffith

Dixon

Summary

Dynamic professional with a proven track record at Maid New Cleaning Company, excelling in team leadership and staff development. Recognized for achieving high client satisfaction through meticulous quality control and strong problem-solving skills. Adept at time management and health compliance, ensuring a satisfied customer and employer experience.

Overview

5
5
years of professional experience

Work History

Head Cleaner

Maid New Cleaning Company
07.2023 - 05.2025
  • Coordinated schedules efficiently, minimizing downtime between projects while maximizing staff utilization.
  • Mentored junior staff members into becoming skilled professionals capable of handling complex cleaning tasks independently.
  • Addressed client concerns promptly, ensuring their complete satisfaction with our services at all times.
  • Achieved high satisfaction ratings from clients through meticulous attention to detail in all cleaning services.

Picker/Packer Associate

Staff Management SMX
09.2022 - 07.2023
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Managed the assembly line by organizing the employees and sending people on timely breaks during the shift.

Team Lead

Panera Bread
10.2020 - 07.2022

~ I started off as a front end cashier, usually opening the bakery and taking orders.

~ I worked October 2020- August 2021 and did 1 year of college and came back to work for the summer of 2022.

~ After several months of cashiering I was trained on the food line and worked there until i was promoted to a team lead.

  • Trained new team members by demonstrating tasks and teaching them how to use the register.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Cashier

Chic-Fil-A
02.2022 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • I worked here briefly part time at the end of my last semester of college.

Education

Dean School of Home Education
Middletown, PA

Skills

  • Strong attention to detail
  • Team leadership qualities
  • Staff training and development
  • Delegation and supervision
  • Health and safety compliance
  • Quality control expertise
  • Problem-solving capacity
  • Customer service
  • Time management

Accomplishments

Completed nearly two years of quality service for a large variety of customers.

Trained multiple team members.

Stocked and maintained cleaning supplies.

Communicated promptly with customers and Employer about any scheduling conflicts.


Managed assembly lines and food lines.

Maintained cleanliness in work areas.

Interests

  • Gardening
  • Outdoor Recreation
  • Hiking
  • Running
  • Camping

Timeline

Head Cleaner

Maid New Cleaning Company
07.2023 - 05.2025

Picker/Packer Associate

Staff Management SMX
09.2022 - 07.2023

Cashier

Chic-Fil-A
02.2022 - 04.2022

Team Lead

Panera Bread
10.2020 - 07.2022

Dean School of Home Education
Rochelle Griffith