Rochelle Dewdney
Etobicoke,Ontario
Summary
Highly motivated professional with over 15 years of experience in scheduling, compliance management, and administrative support. Proven expertise in coordinating complex schedules, managing regulatory requirements, and collaborating with cross-functional teams to meet organizational goals. Proficient in Microsoft Office Suite and scheduling software with exceptional attention to detail, time management, and problem-solving skills under tight deadlines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Executive Assistant
Amalgamated Transit Union (Local 1573)
01.2022 - Current
- Manage complex schedules and calendars for senior leadership, ensuring alignment with organizational goals.
- Coordinate and schedule meetings, conferences, and events while handling confidential documentation with discretion.
- Oversee budgets and cash flows, ensuring efficient allocation of resources and compliance with organizational policies.
- Serve as Chair of the Union Women’s Committee, leading initiatives and implementing process improvements.
Transit Bus Operator
Brampton Transit
05.2011 - Current
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Supported emergency response efforts during natural disasters or other crises by coordinating closely with local authorities as needed.
- Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Provided information about routes, destinations and timelines to inform passengers.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
Funeral Director's Assistant
Arbour Memorial Inc.
03.2007 - 09.2020
- Acquired burial permits and registered deaths with proper authorities.
- Navigated insurance correspondence and obtained proper medical documentation for departed according to estate designations and legal considerations.
- Prepared obituaries for newspapers and online publications after extensive consultation with family members.
- Communicated with insurance companies to secure death benefits for payment of services.
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Secured and filed burial permits and made funeral arrangements.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
Education
Funeral Services
Inelda
Toronto, None06-2022
Associate of Applied Science - Funeral Services
Humber Institute of Technology And Advanced Learning
Toronto, None06-2015
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Proficiency in scheduling and workflow systems
- Strong organizational and time-management skills
- Campaign coordination and media planning
- Exceptional communication and interpersonal skills
- Advanced proficiency in Microsoft Outlook, Excel, and PowerPoint
- Problem-solving under time-sensitive deadlines
- Experience managing budgets and financial documents
Certification
- Ontario CZ Driver's License
- Diversity and Inclusion in the Workplace Certificate
- CPR First Aid Training
Timeline
Executive Assistant
Amalgamated Transit Union (Local 1573)
01.2022 - Current
Transit Bus Operator
Brampton Transit
05.2011 - Current
Funeral Director's Assistant
Arbour Memorial Inc.
03.2007 - 09.2020
- Ontario CZ Driver's License
- Diversity and Inclusion in the Workplace Certificate
- CPR First Aid Training
Funeral Services
Inelda
Associate of Applied Science - Funeral Services
Humber Institute of Technology And Advanced Learning
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