Rochell Fernando
Toronto,ON
Summary
Detail-oriented administrative professional with a track record of success in staff supervision, schedule management, and business administration. Skilled in Microsoft Office and dedicated to improving business outcomes through effective decision-making and problem-solving. Seeking an opportunity to contribute to a dynamic team.
Overview
13
13
years of professional experience
Work History
Fuel Coordinator
Mac's Convenience Stores Inc/CircleK
09.2016 - Current
- Achieved operational efficiency and exceeded goals through effective task prioritization
- Drove cost-saving initiatives, resulting in improved fuel profit margins
- Coordinated with external resources to maintain fuel pricing and resolved site issues
- Collaborated with Tanknology, Cantest Solutions, TSSA, Measurement Canada, and IOL Loyalty Investigation Team.
Real Estate Administration Assistant
RE/MAX Realtron Realty Inc
06.2020 - 12.2021
- Provided clerical support and ensured smooth operations by preparing various documents
- Coordinated showings, assisted at open houses, and maintained client records
- Successfully managed tasks within tight deadlines in a fast-paced environment.
Restaurant Team Member
G2G Enterprises'/Tim Hortons
11.2016 - 09.2017
- Provided excellent customer service and cultivated relationships with regular customers
- Contributed to in-store operations and ensured food safety and quality
- Upsold food items, increasing sales and check averages.
Assistant Manager
Mac's Convenience Stores Inc/Subway Sandwich Restaurant
01.2016 - 10.2016
- Managed security, conducted staff meetings, and improved inventory control
- Exceeded sales goals and reduced costs through merchandising and maintenance procedures
- Promoted employee performance and job satisfaction through team-building exercises.
Sandwich Artist
Mac's Convenience Stores Inc/Subway Sandwich Restaurant
09.2014 - 01.2016
- Assisted customers, met sales targets, and maintained food and beverage supplies
- Prepared food orders according to customer specifications.
Data Entry Clerk
Homex Lanka Engineering (PVT) Ltd
12.2010 - 11.2012
- Completed data entry tasks accurately and efficiently
- Drafted reports, uploaded records, and organized office data
- Verified data accuracy before transcribing.
Education
GED - International Business
Seneca College
North York, ON01.2021
Intermediate Certificate
Certified Management Accountants
Colombo Sri Lanka06.2012
High School Diploma -
Our Lady of Victories Convent
Moratuwa, Sri Lanka08.2010
Skills
- Staff Supervision
- Cost Control
- Attention to Detail
- Decision Making
- Schedule Management
- Clerical Support
- Business Administration
- Active Listening
Accomplishments
- Developed inventory tracking spreadsheets using Microsoft Excel.
- Supervised a team of 15 staff members.
Additional Information
- Developed inventory tracking spreadsheets using Microsoft Excel. Supervised a team of 15 staff members. Consistently earned the highest marks for customer satisfaction company-wide.
Languages
English
Full Professional
Timeline
Real Estate Administration Assistant
RE/MAX Realtron Realty Inc
06.2020 - 12.2021
Restaurant Team Member
G2G Enterprises'/Tim Hortons
11.2016 - 09.2017
Fuel Coordinator
Mac's Convenience Stores Inc/CircleK
09.2016 - Current
Assistant Manager
Mac's Convenience Stores Inc/Subway Sandwich Restaurant
01.2016 - 10.2016
Sandwich Artist
Mac's Convenience Stores Inc/Subway Sandwich Restaurant
09.2014 - 01.2016
Data Entry Clerk
Homex Lanka Engineering (PVT) Ltd
12.2010 - 11.2012
GED - International Business
Seneca College
Intermediate Certificate
Certified Management Accountants
High School Diploma -
Our Lady of Victories Convent
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