ROCCO CAPUANO
North York,Canada
Summary
- Managed over 1,200 roadside assistance calls, maintaining a 98% customer satisfaction rating. Oversaw operations in high-traffic and emergency conditions, achieving a zero-accident record. Honored as 'Top Operator of the Month' for exemplary response times and professionalism. Directed the recovery and transportation of vehicles of all sizes, ensuring damage-free service. Enhanced team efficiency and minimized customer wait times by consistently meeting dispatch response targets.
Overview
26
26
years of professional experience
Work History
Classic Towing/Police Contract
- Current
Classic Towing/Police Contract
- Current
Maple Creek Construction
01.2017 - 01.2020
Maple Creek Construction
01.2017 - 01.2020
Driver
GFL Waste Management
01.2014 - 01.2017
Driver
GFL Waste Management
01.2014 - 01.2017
Driver
Nationwide Towing
01.2000 - 01.2014
Driver
Nationwide Towing
01.2000 - 01.2014
Education
Grade 12 - undefined
Dante Alighieri Academy Catholic Secondary School
Etobicoke, ONSkills
- Achieved efficient navigation of city routes, contributing to overall operational effectiveness Maintained high safety standards through extensive driving experience Enhanced time management and communication skills, resulting in improved service delivery Valid G Licence maintained Complied with traffic signs and laws, ensuring safety Established a reputation for reliability and punctuality
Languages
English
Native or Bilingual
Personal Information
Driving License: Valid G Licence
Timeline
Maple Creek Construction
01.2017 - 01.2020
Maple Creek Construction
01.2017 - 01.2020
Driver
GFL Waste Management
01.2014 - 01.2017
Driver
GFL Waste Management
01.2014 - 01.2017
Driver
Nationwide Towing
01.2000 - 01.2014
Driver
Nationwide Towing
01.2000 - 01.2014
Classic Towing/Police Contract
- Current
Classic Towing/Police Contract
- Current
Grade 12 - undefined
Dante Alighieri Academy Catholic Secondary School