Robyn Zwiers
Winnipeg,MB
Summary
Reliable and organized Warehouse Shipper with 3.5 years of experience. Efficiently processed shipments and received goods, enforcing proper procedures for seamless operations. Proven ability to train and motivate employees, ensuring a productive work environment. Demonstrated strong organizational skills and attention to detail in maintaining accurate records and tracking inventory.
Overview
8
8
years of professional experience
Work History
Senior Warehouse Associate
Toromont Cat
10.2021 - Current
- Managed shipping and receiving operations to ensure timely delivery of products to customers
- Trained new warehouse associates, enhancing overall team performance and productivity
- Ensured compliance with regulations regarding hazardous materials handling procedures
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
- Minimized damaged goods by training team members on proper packaging techniques for shipping processes.
- Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
- Worked and communicated effectively with other branches to resolve shipment issues
Retail Sales Supervisor
Sobeys
03.2018 - 10.2021
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Answered questions about store policies and concerns to support positive customer experiences
- Processed POS transactions, including cheques, cash and credit purchases or refunds
- Created a positive work environment by fostering open communication and recognizing employee achievements regularly
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities
- Replenished checkout lines with change throughout shifts to prevent any customer service delays
- Built positive relationships with customers to increase repeat business.
Sales Associate
Mark's
11.2017 - 01.2018
- Delivered assistance by locating products and checking store system for merchandise at other sites
- Worked alongside retail representatives to boost sales by enhancing product presentations
- Engaged with customers to effectively build bonds and lasting relationships
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Bachelor of Arts -
University Of Manitoba
Winnipeg, MBHigh School Diploma -
Calvin Christian School
Winnipeg, MB06.2017
Skills
- Organization and time management
- Training and mentoring
- Computer proficiency
- Customer Service
- Workflow optimization
- Detail-oriented
- Interpersonal Communication
- Teamwork and cooperation
- Effective communication
- Cash Replenishment & handling
Timeline
Senior Warehouse Associate
Toromont Cat
10.2021 - Current
Retail Sales Supervisor
Sobeys
03.2018 - 10.2021
Sales Associate
Mark's
11.2017 - 01.2018
Bachelor of Arts -
University Of Manitoba
High School Diploma -
Calvin Christian School
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