Summary
Overview
Work History
Education
Skills
Timeline
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Robyn Willis

Guelph,ON

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Responsible, punctual and productive professional when working with little to no supervision. Highly efficient planning, problem-solving, and communication skills.

Overview

14
14
years of professional experience

Work History

Clerk

Guelph Public Library
09.2007 - 08.2019
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Processed incoming and outgoing mail and packages according to established procedures.

Volunteer

Children's Foundation Of Guelph
11.2021 - 01.2022
  • Dropped off food care packages to local families in need

Education

Bachelor of Arts - History

University of Guelph
Guelph, ON
06.2007

Skills

  • Organizational Efficiency
  • Update Records
  • Compiling Statistics
  • Call Transfers
  • Copying and Scanning
  • Email Communication
  • Maintaining Confidentiality
  • Updating Client Data

Timeline

Volunteer

Children's Foundation Of Guelph
11.2021 - 01.2022

Clerk

Guelph Public Library
09.2007 - 08.2019

Bachelor of Arts - History

University of Guelph

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Robyn Willis