Overview
Work History
Education
Skills
Languages
Timeline
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Robyn Storz

Meaford

Overview

11
11
years of professional experience

Work History

Self Employed - Owner/Office Manager

Southgate Cabinets Inc.
10.2022 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, invoicing/bill payments and tax preparation (Quickbooks & Dayforce Power Pay).
  • Hired & trained employees
  • Answered all phone calls and emails within a timely manner

Housekeeping Supervisor

Blue Mountain Resorts
11.2014 - 01.2023
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Regularly monitored employees adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.

Education

College Diploma - Travel And Toursim

Georgian College
Barrie, ON
03-2013

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Languages

English

Timeline

Self Employed - Owner/Office Manager

Southgate Cabinets Inc.
10.2022 - Current

Housekeeping Supervisor

Blue Mountain Resorts
11.2014 - 01.2023

College Diploma - Travel And Toursim

Georgian College

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Robyn Storz