Robyn Stinson
Victoria
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Part-Tme Optician
Specsavers
09.2025 - Current
- Provided comprehensive eyewear consultations to enhance customer satisfaction and ensure optimal vision solutions.
- Conducted precise measurements for lens fitting and frame selection, ensuring accuracy in optical prescriptions.
- Assisted in inventory management and ordering supplies, maintaining optimal stock levels for efficient operations.
- Trained junior staff on technical aspects of eyewear fitting and customer service protocols to improve team performance.
Assistant Manager
Specsavers
01.2024 - 08.2025
- Led cross-functional teams to streamline operational processes and enhance workflow efficiency.
- Developed training programs for staff, fostering skill development and ensuring high service standards.
- Implemented performance metrics to assess team productivity and identify areas for improvement.
- Coordinated scheduling and resource allocation, optimizing labor utilization across departments.
- Organized and managed fundraising events, ensuring alignment with organizational goals and mission.
- Managed sponsor communication, fostering strong relationships to drive engagement and satisfaction.
Licensed Optician
Specsavers
02.2023 - 01.2024
- Conducted adjustments and repairs on eyeglasses to enhance fit and comfort.
- Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
- Maximized visual acuity by skillfully adjusting eyeglasses for optimal fit and comfort.
- Resolved customer complaints professionally and effectively to maintain positive client relationships.
- Conducted regular inspections of display cases to keep them clean and organized at all times for optimal presentation of merchandise.
- Trained new employees on industry best practices, company policies, and equipment operation to maintain a high standard of service.
- Ensured compliance with state regulations by maintaining up-to-date licensure as a Licensed Optician.
Licensed Optician
Aston Eyecare
07.2022 - 01.2023
- Provided patient consultations to determine eyewear needs and preferences.
- Dispensed prescription eyewear while ensuring compliance with industry standards.
- Educated patients on proper eyewear care and maintenance techniques.
- Collaborated with optometrists to interpret prescriptions and recommend suitable lenses.
- Managed inventory, including ordering and tracking optical supplies efficiently.
- Trained junior staff on fitting techniques and customer service protocols.
- Developed strategies to improve patient flow and reduce wait times in-store.
Optical Assistant
Bailey Nelson
03.2022 - 07.2022
Optician/ Optical Dispenser
ArtSee Eyewear
08.2021 - 02.2022
Optician/ Optical Dispenser
Oak Bay Optometry
09.2019 - 08.2021
- As an Optician in the optical field I have experience working in a fast paced environment.
Optician/ Optical Dispenser
IRIS THE VISUAL GROUP
05.2014 - 09.2019
Cashier
BC Lottery
05.2013 - 03.2015
Cashier
Thrifty Foods
11.2010 - 09.2013
Education
DCS / DEC - Arts & Science
Camosun College
Victoria, BC12.2021
Diploma - Optical Science
Northern Alberta Institute of Technology
04.2017
Doctor of Pharmacy - Pharmacy
University of British Columbia
Vancouver, BC06-2029
Skills
- Office Administration
- Customer Service
- Employee Training
- Proposal writing
- Problem-solving
- Attention to detail
- Multitasking
- Event planning
- Collaborative leadership
Languages
English
Native or Bilingual
Certification
- Optician License
- October 2017 to Present
Timeline
Part-Tme Optician
Specsavers
09.2025 - Current
Assistant Manager
Specsavers
01.2024 - 08.2025
Licensed Optician
Specsavers
02.2023 - 01.2024
Licensed Optician
Aston Eyecare
07.2022 - 01.2023
Optical Assistant
Bailey Nelson
03.2022 - 07.2022
Optician/ Optical Dispenser
ArtSee Eyewear
08.2021 - 02.2022
Optician/ Optical Dispenser
Oak Bay Optometry
09.2019 - 08.2021
Optician/ Optical Dispenser
IRIS THE VISUAL GROUP
05.2014 - 09.2019
Cashier
BC Lottery
05.2013 - 03.2015
Cashier
Thrifty Foods
11.2010 - 09.2013
Diploma - Optical Science
Northern Alberta Institute of Technology
DCS / DEC - Arts & Science
Camosun College
Doctor of Pharmacy - Pharmacy
University of British Columbia
Links
https://www.linkedin.com/in/robynstinson94
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