Robyn Lim
Winnipeg,Manitoba
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Hardworking team player with self-motivated work ethic while completing various concurring tasks. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Vehicle Protective Solutions
12.2019 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported company leaders by scheduling appointments in accordance to specific jobs in timely matter, customer support, and setting up new vendors and dealerships for wholesale/contract jobs.
- Managed over 20 customer inquires and quotes daily.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Submitted invoices to clientele and received/recorded payments upon vehicle delivery by various methods.
- Delivery of luxury vehicles to retail customers and dealerships.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipients at other provincial locations or dealerships/body shops.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing email inquiries from retail/wholesale customers.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Technician
Fabutan And Hush Lash Studio
02.2018 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area, tanning rooms/beds, and washroom facilities clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
Education
High School Diploma -
J.H. Bruns Collegiate
Winnipeg, MB06.2017
Skills
- Correspondence Writing
- Microsoft Office
- Customer and Client Relations
- Calendar Management
- Prioritization
- Bookkeeping
- Strategic Planning
- Data Entry Documentation
- Time Management
Hobbies/Interests
Dog owner, athletic team player, and outdoor enthusiast.
Timeline
Administrative Assistant
Vehicle Protective Solutions
12.2019 - 08.2023
Technician
Fabutan And Hush Lash Studio
02.2018 - 03.2020
High School Diploma -
J.H. Bruns Collegiate
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