Robyn Caldwell
Manotick
Summary
Entrepreneurial minded and ambitious manager with a proven track record in leadership and achievement, through optimizing workflows and driving operational excellence. Team focused to ensure high performance while fostering collaborative environments that enhance productivity and drive sales growth. Recognized for exceptional communication skills and a talent for inspiring and motivating staff to exceed organizational goals. Committed to delivering standout results through strategic decision-making and innovative problem-solving approaches.
Overview
16
16
years of professional experience
Work History
District Manager
Roofmart Ontario Inc.
03.2020 - 04.2024
- Achieved sales growth of 179% over a period 4 years while increasing margin.
- Managed 7 locations consisting of 64 team members and 9 direct reports (branch managers and sales representatives)
- Recruited, trained, and promoted talented employees to cultivate a collaborative and hardworking leadership team.
- Provided guidance to branch managers on how to best run their respective locations by sharing best practices from other successful branches
- Developed and implemented a inventory planning model to minimize dead stock and increase inventory turnover
- Overhauled logistics and delivery scheduling to a profitable model that resulted in more transparency, better efficiency and customer satisfation
Siding Sales Manager
Roofmart Ontario Inc.
01.2019 - 03.2020
- Coached a team of 5 sales representatives resulting in a 329% growth in sales for the category
- Developed and managed the exterior siding portfolio for Ontario.
- Negotiated and implemented new programs with key vendors to further sales growth.
- Performed sales calls with sales representatives to further develop business and relationships with key players.
- Conducted market analysis to identify key customers, market opportunity, pricing and product offering mix
Sales Supervisor/Branch Manager
Owl Distribution Inc
05.2014 - 01.2019
- Increased branch sales by 268% while maintaining target margin percentage.
- Supervised a sales team of 5 Account Managers and 3 Operations personnel while managing and growing my own account base.
- Recruited, interviewed and hired individuals who would add value, dedication and knowledge to the branch and company as a whole.
- Coached employees in successful account planning, focusing on individual strategies to accelerate growth.
- Maintained a strong working knowledge of all products and sales programs.
- Developed a comprehensive training program for new hires that was implemented corporate wide.
- Overhauled all logistics for Eastern Ontario and Quebec to achieve a more cost-effective model while increasing customer satisfaction.
- Developed procedures to ensure safety of employees and proper use and maintenance of all equipment resulting in a zero-incident rate.
Account Manager
Owl Distribution Inc
10.2011 - 05.2014
- Managed and developed 26 customer accounts across South Western Ontario.
- Grew sales from $1.8M to $4.4M in assigned territory.
- Work directly with customers to help grow and develop their business.
- Perform daily transactional sales while developing programs with each account.
- Present and sell a detailed product line of building materials to accounts.
- Maintained an extensive knowledge of competitors, their offerings and presence in assigned territory.
- Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
- Contributed ideas towards program development, strategic planning and operations.
- Awarded Account Manager of the Year after my first fiscal year.
Purchaser
Robert Bosch Inc
09.2009 - 07.2010
- Plan all product lines on a weekly basis, place all orders with suppliers, expedite products and update receiving dates.
- Create purchasing forecasts.
- Maintain a strong fill rate level while adhering to a set forecast.
- Served on various committees including Customer Service, Associate Focus Group and First Aid.
Marketing Assistant
Robert Bosch Inc
07.2008 - 09.2009
- Assisted in implementing B2B marketing strategies.
- Created and organized promotional materials.
- Worked directly with the Marketing and National Sales Manager to achieve targets.
Education
Marketing Diploma - Business Marketing
Fanshawe College
ON04.2008
Skills
- Business Development
- Inventory Planning & Purchasing
- Negotiation
- Staff development
- Process improvement strategies
- Effective Leadership
- Organized
- Operations management
- Logistics management
Timeline
District Manager
Roofmart Ontario Inc.
03.2020 - 04.2024
Siding Sales Manager
Roofmart Ontario Inc.
01.2019 - 03.2020
Sales Supervisor/Branch Manager
Owl Distribution Inc
05.2014 - 01.2019
Account Manager
Owl Distribution Inc
10.2011 - 05.2014
Purchaser
Robert Bosch Inc
09.2009 - 07.2010
Marketing Assistant
Robert Bosch Inc
07.2008 - 09.2009
Marketing Diploma - Business Marketing
Fanshawe College