Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Robson Rolim De Moura

Escondido

Summary

Inspiring leader dedicated to empowering team members to surpass objectives through empathetic guidance. Committed to continuous personal development and knowledge acquisition from peers. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. Exceptional collaboration skills, leveraging individual strengths to enhance team performance.

Overview

3
3
years of professional experience

Work History

Shift Leader

Chic-Fil-A
Escondido
02.2023 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Monitored employee performance and provided feedback for improvement.
  • Collaborated with management to set performance goals and evaluate progress.
  • Assigned and adjusted personnel throughout establishment to optimize operational efficiency
  • Assisted in the development and implementation of new operational procedures.

Painter Supervisor

Roger Rolim Painting and Restoration
Escondido
08.2022 - 01.2023
  • Assessed finished work in accordance with quality standards before granting completion approval
  • Delegated duties to employees based on skillset.
  • Trained and monitored employees to teach daily tasks and improve performance.

Salesperson

East County Premier Concepts
San Diego
02.2022 - 06.2022
  • Advised customers on the latest product features and benefits.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Listened to customer needs to identify and recommend best products and services.
  • Interacted with casual shoppers to present information on featured products for enhanced sales opportunities.

Education

Bachelor of Arts - Communications

San Diego State University
San Diego, CA
05-2023

Skills

  • Customer service
  • Employee training
  • Performance management
  • Operational efficiency
  • Team building
  • Communication skills
  • Sales strategies

Languages

Spanish
Native/ Bilingual
Portuguese
Professional

Affiliations

  • Traveling
  • Completing strenuous feats
  • Sports
  • Dedicating time to family

References

References available upon request.

Timeline

Shift Leader

Chic-Fil-A
02.2023 - Current

Painter Supervisor

Roger Rolim Painting and Restoration
08.2022 - 01.2023

Salesperson

East County Premier Concepts
02.2022 - 06.2022

Bachelor of Arts - Communications

San Diego State University

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Robson Rolim De Moura