Robnisha Ladd
Moreno Valley
Summary
Seasoned associate with 8 years of extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward trends by overhauling systems, processes and training programs.
Skillfully control shrinkage, oversee inventory and lead financial operations for retail companies. Skilled store manager bringing creative approaches to meeting customer needs and business targets. Dedicated to keeping business operations sustainable and agile in dynamic markets.
Punctual Store Manager with over 8 years of experience in managing team of 50 employees in The retail industry. Resourceful leader remains calm under pressure and delegates day-to-day tasks. Outstanding time management and conflict resolution skills.
Overview
16
16
years of professional experience
Work History
Store Manager
99 Cents Only Stores
Moreno Valley
02.2010 - Current
- Rotated merchandise and displays to feature new products and promotions.
- Oversaw, trained and encouraged the associates, promoting culture of efficiency and performance.
- Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
- Oversaw daily operations of production start-up, including staffing and training, safety compliance, inventory control and financial functions.
- Proactively identified performance gaps among staff and implemented process improvements to enhance a more efficient work space.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Kept inventories accurate with daily cycle counts and dialy audits to identify and resolve variances.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Education
High School Diploma -
Rancho Verde High School
Moreno Valley, CA05.2008
Skills
- Team leadership and coaching
- Relationship building and management
- Team Leadership
- Store Management
- Store displays
- Merchandising
- Strategic thinker
- Excellent customer service skills
- Hourly shift management
- Order management
- Maximizing Profitability
- Training and Development
- Goals and Performance
- Training and mentoring
- Bank deposit procedures
- Operations
- POS systems
Timeline
Store Manager
99 Cents Only Stores
02.2010 - Current
High School Diploma -
Rancho Verde High School
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