Robinpreet Singh
Winnipeg
Summary
I am writing to express my keen interest in applying for this job, where I aim to leverage my extensive experience, apply my hospitality skills, and contribute to achieving a hundred percent guest satisfaction. Through this opportunity, I aspire to foster both personal and professional growth within your dynamic team.
Overview
4
4
years of professional experience
Work History
Line cook
Red Lobster
Winnipeg
10.2022 - Current
- Prepared ingredients according to restaurant recipes and standards.
- Collaborated with team members to ensure timely food preparation.
- Followed food safety guidelines to prevent contamination and spoilage.
- Restocked supplies and ingredients as needed during shifts.
- Supported head chef in executing daily menu specials efficiently.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
INTERN FOR PREACTICUM EXPERIENCE
HOLIDAYINN SOUTH
Winnipeg
03.2024 - 06.2024
- Assisted front desk staff with guest check-ins and check-outs efficiently.
- Supported housekeeping team by organizing supplies and maintaining cleanliness standards.
- Developed promotional materials to enhance guest experiences at the hotel.
- Participated in team meetings to improve operational procedures and service quality.
- Provided excellent customer service by addressing guest inquiries and concerns.
- Coordinated with maintenance to resolve guest room issues promptly.
Guest Service and operation department
Hotel Vikram Palace Bar hotel and Restaurant
Sangrur
07.2021 - 12.2021
- Handled different customers with respect and tried to solve the problems which occur during service in a hotel.
- Collected customer feedback and made process changes to exceed customer expectations.
- Responded to the customer in a well-mannered way to exceed the customer's expectations.
- Experienced working with diverse backgrounds, genders, and aged people.
- Efficiently looked on the guest's needs and produced practical suggestions
Education
Hospitality management - Customer Service Excellence, Food and Beverage Management, Accommodation Management, Event Planning and Management, Culinary Arts, Hospitality Marketing, Financial Management
Manitoba Institute of Trades and Technology
Winnipeg, MBHigher secondary -
Akal academy Balbehra
Punjab, IndiaSkills
- Food safety
- Kitchen equipment operation
- Time management
- Team collaboration
- Problem solving
- Communication skills
- Supply management
Related Certifications And Training
- WHIMS
- First Aid
- Food Handlers
- Smart choice
- Clean it right
Professional Highlight
- Achieved industry-leading cleanliness in food preparation areas, utensils, stoves, and cooling surfaces.
- Led the team to surpass hygiene expectations with daily monitoring and meticulous upkeep of workstations and display cases.
- Certified in responsible leftover food disposal, strictly adhering to health regulations.
- Trained in the meticulous operation of kitchen equipment, ensuring optimal functionality.
- Motivated a customer-focused approach through respectful interactions, feedback collection, and consistent exceeding of expectations.
- Handled customer calls efficiently by minimizing wait times and responding professionally to inquiries.
Timeline
INTERN FOR PREACTICUM EXPERIENCE
HOLIDAYINN SOUTH
03.2024 - 06.2024
Line cook
Red Lobster
10.2022 - Current
Guest Service and operation department
Hotel Vikram Palace Bar hotel and Restaurant
07.2021 - 12.2021
Hospitality management - Customer Service Excellence, Food and Beverage Management, Accommodation Management, Event Planning and Management, Culinary Arts, Hospitality Marketing, Financial Management
Manitoba Institute of Trades and Technology
Higher secondary -
Akal academy Balbehra