Robinpreet Kaur
Abbotsford,Canada
Summary
Dedicated professional with extensive customer service experience, excelling in team collaboration and conflict resolution. Committed to creating a positive atmosphere and ensuring customer satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Crew Member
Real Canadian superstore
Abbotsford, BC
12.2025 - Current
- Delivered exceptional customer service by assisting shoppers with inquiries to enhance their shopping experience.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Addressed customer complaints with professionalism, ensuring resolution led to increased customer satisfaction.
- Managed customer complaints professionally, contributing to a positive shopping environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Collaborated with team members to support daily operations and tasks.
Gas Station Attendant
Chevron Gas Station
Abbotsford, India
01.2024 - 12.2025
- A gas station attendant's job primarily involves providing customer service related to fuel and convenience store items, while maintaining the cleanliness and safety of the gas station.
- Assisted customers in locating products, facilitated smooth completion of sales transactions.
- Operated cash register, stocked shelves, maintained cleanliness and safety of environment.
Crew
Wendy's
Courtenay
08.2023 - 09.2024
- Delivered positive customer service, fostering a welcoming environment and ensuring timely service.
- Resolved issues, troubleshot, and assessed customer needs to enhance overall customer experience.
- Process food orders efficiently, cashier, meal preparation and service.
- Maintained a clean and professional work environment.
Manager
Bar Burrito
Parksville
09.2023 - 02.2024
- Fostered positive team environment by supporting staff needs, troubleshooting issues, coordinating schedules, and organizing team tasks.
- Delivered friendly customer service, processed orders efficiently, handled cash transactions, prepared food, and ensured fast service.
- Maintained clean and professional work environment, utilizing industrial cleaning equipment in food service industry.
Donation Assistant
St. George's United Church
Courtenay
08.2023 - 11.2023
- Assisted with bookkeeping, checked donation box, provided tax-deductible receipts for donations to the church, communicated with donors, and generated interest in projects and opportunities for involvement and donations.
- Coordinated church events and community outreach programs.
- Managed communication between church staff and congregation members.
- Assisted in organizing weekly worship services and special events.
Housekeeper
Surrey
05.2023 - 08.2023
- Executed thorough cleaning and organization, ensuring hygienic standards in washrooms and kitchens.
- Maintained cleanliness in guest rooms and common areas daily.
- Operated cleaning equipment including vacuums and floor polishers efficiently.
- Managed inventory of cleaning supplies and notified management for restocking.
Aesthetician
Shagun Beauty Parlour
, India
07.2022 - 02.2023
- Provided services for wedding parties, including brides, grooms, and guests, as well as various cosmetology and beauty services such as makeup, pedicures, manicures, haircuts, styling, waxing, and threading.
- Provided personalized skincare consultations to clients based on individual needs.
- Administered facials and body treatments using high-quality products and techniques.
- Maintained cleanliness and organization of treatment rooms and tools.
Customer Service Associate
GHG Public School
India
07.2022 - 02.2023
- Delivered welcoming customer service, communicated with parents, collected tuition fees, handled administrative duties, coordinated meetings with teachers, maintained efficient record-keeping and filing, created Excel and Word documents, and assisted with office tasks to support daily operations.
- Fostered inviting atmosphere for customers and staff to enhance overall experience.
- Provided exceptional customer support to students and families at GHG Public School.
- Assisted in resolving inquiries through phone, email, and in-person communication.
- Managed student records using school management software for accurate information tracking.
Education
BUSINESS MANAGEMENT -
KWANTLEN POLYTECHNIC UNIVERSITY
SURREY, BRITISH COLUMBIA05-2025
COMMERCE -
GHG PUBLIC SCHOOL
INDIA01-2022
AESTHETICIAN -
SHAGUN BEAUTY PARLOUR
INDIA01-2022
Some College (No Degree) - Food Safe Level 1
Pro Safe Traning
Abbotsford, BCSkills
- Customer service
- Telephone etiquette
- Customer satisfaction
- Conflict resolution
- Team collaboration
- Task coordination
- Attention to detail
- Organizational skills
- Time management
- Ability to work in fast paced environment
- System adaptability
- Quick learner
- Resourceful
- Community engagement
- Excellent communication skills
Languages
- Punjabi
- English
- Hindi
Certifications And Education
- Business Management, Kwantlen Polytechnic University, Surrey, BC, 05/01/23, 05/01/25
- Commerce, GHG Public School, India, 01/01/21, 01/01/22
reference
- hemapassi
Timeline
Crew Member
Real Canadian superstore
12.2025 - Current
Gas Station Attendant
Chevron Gas Station
01.2024 - 12.2025
Manager
Bar Burrito
09.2023 - 02.2024
Crew
Wendy's
08.2023 - 09.2024
Donation Assistant
St. George's United Church
08.2023 - 11.2023
Housekeeper
05.2023 - 08.2023
Aesthetician
Shagun Beauty Parlour
07.2022 - 02.2023
Customer Service Associate
GHG Public School
07.2022 - 02.2023
BUSINESS MANAGEMENT -
KWANTLEN POLYTECHNIC UNIVERSITY
COMMERCE -
GHG PUBLIC SCHOOL
AESTHETICIAN -
SHAGUN BEAUTY PARLOUR
Some College (No Degree) - Food Safe Level 1
Pro Safe Traning