Summary
Overview
Work History
Education
Skills
Technical Summary
Timeline
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ROBIN WILLIAMS

Mississauga,Canada

Summary

Results-driven IT professional with extensive experience at Outedge , specializing in VMware environments and data protection solutions. Proven track record in optimizing infrastructure, achieving compliance, and enhancing performance. Skilled in Azure cloud services and team leadership, delivering significant improvements in operational efficiency and security compliance.

Overview

28
28
years of professional experience

Work History

Specialist, System Administration

Outedge / Astral
04.2020 - Current
  • Optimized the VMware environment, reducing administrative overhead by 20%.
  • Managed over 100 VMware, Hyper-V and Azure server environments to ensure optimal performance, security and uptime.
  • Maintained and updated for over 400 end users within a Jira environment ensuring accurate asset tracking.
  • Successfully migrated users across Canada to Office 365, ensuring minimal downtime and seamless transition of email, files, and collaboration tools.

Senior Operations Analyst

Black & McDonald
02.2017 - 04.2020
  • Redesigned infrastructure across 5+ VMware farms to separate Oracle and SQL workloads, achieving compliance with licensing requirements and reducing potential audit risks.
  • Created one Backup solution (Commvault) in multiple countries streamlining data protection and restore times.
  • Reconfigured NetApp storage systems, resulting in a 30% reduction in latency and a 25% improvement in I/O performance across critical applications.
  • Deployed VMware Site Recovery Manager (SRM) to support disaster recovery for over 150 virtual machines, achieving a recovery time objective (RTO) of under 15 minutes across two data centers.

Senior Operations

SNC Lavalin (Operations and maintenance)
03.2013 - 02.2017
  • Planned and implemented new VMware environment with new Disaster Recovery Site within budget and 15-minute RPO.
  • Set up a cloud solution on Azure for a proof of concept, deploying Exchange, Office 365, and Lync for 25+ users, successfully demonstrating integration and performance within 2 months.
  • Successfully led a three-phase data center migration involving SAN devices, physical servers, and virtual machines, ensuring zero unplanned downtime and full operational continuity.
  • Successfully deployed and enforced Websense monitoring for users across Canada, providing detailed bi-monthly reports on web activity and security compliance.

Senior Network Administrator

CompuCom Systems Inc.
03.2011 - 03.2013
  • Migrated the JD Edwards (JDE) environment for over 200 users from Windows to new Linux servers, improving system performance and scalability with zero downtime during the transition.
  • Planned new datacenter for VMware, SAN, and additional hardware.
  • Monitored and coordinated rollouts of critical enhancements.
  • Technical infrastructure leader for physical data migration project.

Senior Network Administrator

Aviva Canada Inc.
08.1997 - 03.2011
  • Conducted server consolidation using P2V technologies under VMware ESX to evergreen 100+ physical servers.
  • Led a team of 6 people to virtualize entire branches within budget.
  • Architected and designed infrastructure virtualization, management, resource optimization, application availability and operational automation capabilities in an integrated environment.
  • Developed policies to guarantee infrastructure architecture performance, proper resources utilization, prioritize processes and prevent violation of resources allocation.
  • Developed physical strategy to migrate data and new application from IBM mainframe to virtualization server farm with a 2M savings on hardware and maintenance.
  • Technical and expert leader, merge and acquisition process including integrating services, consolidate infrastructures, help and assist to define new target architecture and offered proof of concept solutions.

Education

Red Hat: Enterprise Virtualization -

Red Hat
Washington, DC

VMware vSphere -

VMware Education Services
Mississauga, Ontario

Unix and Linux Tools and Utilities -

Learning Tree International
Toronto, Ontario

Perl Programming -

Learning Tree International
Toronto, Ontario

Ethical Hacking and Countermeasures -

Learning Tree International
Toronto, Ontario

Detecting and Analyzing Intrusions -

Learning Tree International
Toronto, Ontario

Skills

  • VMware ESXi
  • Red Hat Enterprise 6 and 7
  • Data backup solutions
  • Active Directory management
  • Windows Server and Desktop
  • IBM, EMC, and NetApp storage
  • Websense security
  • Citrix virtualization
  • Azure cloud services
  • Tomcat and JBoss application servers
  • MS IIS web hosting
  • MySQL and PostgreSQL databases
  • FTP and DNS protocols
  • MS SQL Server management
  • Exchange email services
  • Meraki switch configuration

Technical Summary

  • VMware ESXi Implementations, migrations, and administration
  • Red Hat Enterprise 6 /7 installations and administration
  • Commvault, NetBackup, Veeam, AD, GPO’s Windows Server / Desktop
  • IBM, EMC, NetApp Storage, UCS, Websense, Citrix, Azure
  • Tomcat, JBoss, MS IIS, MySQL, PostgreSQL, FTP, Active Directory, DNS
  • MS SQL, Exchange, Meraki switches

Timeline

Specialist, System Administration

Outedge / Astral
04.2020 - Current

Senior Operations Analyst

Black & McDonald
02.2017 - 04.2020

Senior Operations

SNC Lavalin (Operations and maintenance)
03.2013 - 02.2017

Senior Network Administrator

CompuCom Systems Inc.
03.2011 - 03.2013

Senior Network Administrator

Aviva Canada Inc.
08.1997 - 03.2011

Red Hat: Enterprise Virtualization -

Red Hat

VMware vSphere -

VMware Education Services

Unix and Linux Tools and Utilities -

Learning Tree International

Perl Programming -

Learning Tree International

Ethical Hacking and Countermeasures -

Learning Tree International

Detecting and Analyzing Intrusions -

Learning Tree International

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