ROBIN SOOLEY
Toronto,Canada
Summary
Diligent Manager with solid background in managing daily operations and team leadership. Proven ability to streamline processes and enhance customer satisfaction. Demonstrated expertise in staff training and conflict resolution.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant General Manager
General Assembly Pizza
11.2022 - Current
- Addressed service gaps to promote seamless customer experiences.
- Fostered a collaborative environment for enhanced team performance.
- Coordinated scheduling for maximized staff productivity.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Motivated, trained, and disciplined employees to maximize performance.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Store Manager
Mercatino E Vini
05.2022 - 10.2022
- Communicated with vendors regarding contracts and financial responsibilities
- Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions
- Set sales targets and budgets for team leads and employees to follow
- Interviewed and hired prospective employees according to team needs
- Tracked store inventory and ordered new products to prevent shortages
- Prepared staff work schedules and assigned specific duties
Multi-Store Manager
Wine rack
04.2018 - 01.2022
- Prepared staff work schedules and assigned specific duties
- Reviewed financial statements, sales or activity reports, and other performance data to measure productivity
- Demonstrated and supported continuous improvement and growth mindset
- Assisted with new hire orientation and employee training
- Managed multiple stores
- Handled scheduling, payroll and inventory management
Multi-Store Manager
Discount car and truck rentals
06.2014 - 02.2018
- Prepared staff work schedules and assigned specific duties
- Reviewed financial statements, sales or activity reports, and other performance data to measure productivity
- Planned store layouts or designed displays
- Demonstrated and supported continuous improvement and growth mindset
- Provided efficient and courteous service to customers at all times
- Worked with coworkers to complete tasks
- Participated in ongoing training to enhance own job skills and knowledge
Education
High School Diploma -
Gonzaga highschool
St. John's, NL06.2000
Skills
- Originality and Creativity
- Time Management
- Recruiting and Hiring
- Shift Scheduling
- Cash Management
- Staff management
- Inventory control
Certification
- Smart serve
- CannSell
Languages
English
Timeline
Assistant General Manager
General Assembly Pizza
11.2022 - Current
Store Manager
Mercatino E Vini
05.2022 - 10.2022
Multi-Store Manager
Wine rack
04.2018 - 01.2022
Multi-Store Manager
Discount car and truck rentals
06.2014 - 02.2018
High School Diploma -
Gonzaga highschool
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