ROBIN SINGH

• Managed Social Media Handles of 7 Educational Institute

(Special Mention E-Max India).

• Developed Websites of 4 Educational Institutes.
• Written Successful SoPs for 300+ Students (including IDP & VIEC clients.
• Started You Tube channel and gained over 4000+ viewers in just two months.

• Created teaching materials and developed engaging lesson plans for IELTS Modules.
• Instructed 100s of students in listening, speaking and academic reading and writing.
• Conducted student progress reviews and provided individual feedback for each student on strengths and weaknesses.

• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
• Responded to telephone, email and in-person inquiries regarding new schemes, welfare programmes.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Kept accounts in balance and ran daily reports to verify totals.