Robin Scott
MISSISSAUGA,ON
Summary
To obtain a position with an organization that offers a positive work environment allowing me to grow as an employee while utilizing my skills to maximize productivity.
Overview
19
19
years of professional experience
Work History
Sales Associate
Fluidline Inc.
Oakville, ON
04.2024 - 10.2024
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Analyzed customer feedback data to recommend improvements in service quality.
- Answered incoming telephone calls to provide store, products and services information.
- Investigated customer complaints regarding quality control issues related to liquids being processed through their facilities.
Lead Automotive Technician
Top Tech Auto Repair
Brampton, ON
05.2022 - 03.2024
- Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Monitored shop equipment to maintain safe working condition.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
Hydraulic Technician
Drive Products
Brampton, ON
06.2015 - 05.2022
- Assembled or disassembled complex mechanical systems.
- Conducted failure analyses, documented results and recommended corrective actions.
- Monitored, inspected or tested mechanical equipment.
- Hydraulic testing on completed repairs and new builds before being shipped to or back to customer to ensure satisfactory
- Responsible for tracking shop labor hours and work order forms for proper labor times
- Worked independently and as team member to develop design concepts that met business and technical needs.
Automotive Technician Apprentice
Mississauga Hyundai
Mississauga, ON
04.2014 - 05.2019
- Pursued frequent opportunities to further enhance maintenance and repair skills.
- Pulled out old and malfunctioning components such as hoses and replaced with new parts.
- Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Completed rebuilds, repairs and replacements of hydraulic pumps and cylinders.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
AUTOMOTIVE TECHNICIAN
Walmart
Mississauga, ON
10.2011 - 04.2014
- Performed basic maintenance and other services on a wide range motor vehicles
- Assist customers with selecting services and products for their vehicles
- Assist in resolving any customer complaints or disputes
- Train new associates on procedures and policies
- Inform customers about certain hazards or issues with their vehicles
Lawn Care Technician
Weed Man Lawn Care
Mississauga, ON
04.2008 - 08.2009
- Conducted yard maintenance tasks according to contract and to meet customer satisfaction.
- Answered customer questions regarding care and general knowledge of landscape.
- Used hand-held tools to maintain green spaces.
- Relayed new customer opportunities to management to follow up with sales.
Shipping and Receiving Associate
Future Graphics
Mississauga, AZ
03.2007 - 09.2007
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Maintained inventory of shipping materials and supplies.
- Organized deliveries by sorting and stocking receivables
- Identified order discrepancies and damaged items and notified supervisor.
Order Picker
Loblaws Ltd. - National Grocers
Mississauga, ON
12.2005 - 01.2007
- Mentored new employees on procedures and policies to maximize team performance.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Education
GED -
Meadowvale Secondary School
Mississauga,ON01.2005
Skills
- Strong Negotiation Abilities
- Great Planning Skills
- Adaptable
- Customer Service-Focused
- Skilled Multi-Tasker
- Component Fabrication
- Maintenance and Repair
- Equipment Troubleshooting
Timeline
Sales Associate
Fluidline Inc.
04.2024 - 10.2024
Lead Automotive Technician
Top Tech Auto Repair
05.2022 - 03.2024
Hydraulic Technician
Drive Products
06.2015 - 05.2022
Automotive Technician Apprentice
Mississauga Hyundai
04.2014 - 05.2019
AUTOMOTIVE TECHNICIAN
Walmart
10.2011 - 04.2014
Lawn Care Technician
Weed Man Lawn Care
04.2008 - 08.2009
Shipping and Receiving Associate
Future Graphics
03.2007 - 09.2007
Order Picker
Loblaws Ltd. - National Grocers
12.2005 - 01.2007
GED -
Meadowvale Secondary School