To obtain a position with an organization that offers a positive work environment allowing me to grow as an employee while utilizing my skills to maximize productivity.
Overview
19
19
years of professional experience
Work History
Sales Associate
Fluidline Inc.
Oakville, ON
04.2024 - 10.2024
Greeted customers and provided exceptional customer service.
Restocked shelves as needed to ensure sufficient inventory levels.
Handled customer complaints in a professional manner.
Analyzed customer feedback data to recommend improvements in service quality.
Answered incoming telephone calls to provide store, products and services information.
Investigated customer complaints regarding quality control issues related to liquids being processed through their facilities.
Lead Automotive Technician
Top Tech Auto Repair
Brampton, ON
05.2022 - 03.2024
Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
Searched within service and maintenance manuals to perform repairs and diagnosis.
Monitored shop equipment to maintain safe working condition.
Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
Inventoried stock, placed orders and verified receipt to keep supplies ready.
Hydraulic Technician
Drive Products
Brampton, ON
06.2015 - 05.2022
Assembled or disassembled complex mechanical systems.
Conducted failure analyses, documented results and recommended corrective actions.
Monitored, inspected or tested mechanical equipment.
Hydraulic testing on completed repairs and new builds before being shipped to or back to customer to ensure satisfactory
Responsible for tracking shop labor hours and work order forms for proper labor times
Worked independently and as team member to develop design concepts that met business and technical needs.
Automotive Technician Apprentice
Mississauga Hyundai
Mississauga, ON
04.2014 - 05.2019
Pursued frequent opportunities to further enhance maintenance and repair skills.
Pulled out old and malfunctioning components such as hoses and replaced with new parts.
Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
Completed rebuilds, repairs and replacements of hydraulic pumps and cylinders.
Cooperated with other technicians from different disciplines to achieve optimal integration.
AUTOMOTIVE TECHNICIAN
Walmart
Mississauga, ON
10.2011 - 04.2014
Performed basic maintenance and other services on a wide range motor vehicles
Assist customers with selecting services and products for their vehicles
Assist in resolving any customer complaints or disputes
Train new associates on procedures and policies
Inform customers about certain hazards or issues with their vehicles
Lawn Care Technician
Weed Man Lawn Care
Mississauga, ON
04.2008 - 08.2009
Conducted yard maintenance tasks according to contract and to meet customer satisfaction.
Answered customer questions regarding care and general knowledge of landscape.
Used hand-held tools to maintain green spaces.
Relayed new customer opportunities to management to follow up with sales.
Shipping and Receiving Associate
Future Graphics
Mississauga, AZ
03.2007 - 09.2007
Checked customer orders, labeling and documentation prior to shipment to avoid delays.
Maintained inventory of shipping materials and supplies.
Organized deliveries by sorting and stocking receivables
Identified order discrepancies and damaged items and notified supervisor.
Order Picker
Loblaws Ltd. - National Grocers
Mississauga, ON
12.2005 - 01.2007
Mentored new employees on procedures and policies to maximize team performance.
Fulfilled orders quickly to accomplish challenging daily objectives.
Selected products and items from shelves and pallets for customer orders.
Demonstrated great teamwork skills with staff members involved in production and transport.
Nursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery UnitNursing Clinical Student Practical Nurse at Humber River Hospital- Inpatient Surgery Unit