Robin Sampuor

Oversaw the day-to-day operations of a high volume rooftop bar and restaurant, ensuring exceptional guest experiences, efficient operations, and profitability. Maintained a strong focus on staff leadership, customer satisfaction, and adherence to brand standards while driving revenue growth.

• Ensured compliance with health, safety, and alcohol service regulations.
• Managed budgets, monitored expenses, and analyzed financial reports to achieve sales targets and control costs.
• Ensured a superior guest experience by addressing customer concerns promptly and maintaining high service standards.

• Communicated with BOH, FOH, and management teams to ensure seamless restaurant operations.
• Delivered exceptional service by ensuring all dishes and drinks were presented impeccably and served promptly.
• Trained and mentored new employees to uphold high service standards and enhance team performance.
• Worked closely with coworkers to create a memorable and elevated dining experience for each guest.
• Accurately processed orders and payments using TOAST POS.

• Conducted commission-based sales across multiple store locations, complemented by daily professional training to enhance skills.
• Mastered cold calling techniques to effectively engage businesses and secure on the spot B2B sales.
• Gained experience selling in diverse markets with varying demographics, adapting strategies to meet unique client needs.
• Thrived in a fast paced, results-driven environment focused on high growth and measurable outcomes.
• Contributed to nationwide business development by testing and analyzing multiple markets prior to office expansions.