Robin O'Neill
Kingston,Canada
Summary
To obtain and secure a position that will enable me to use my organizational skills, as well as my ability to work well with people. I am a quick learner and always up for a challenge that will enhance my career goals.
Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
33
33
years of professional experience
Work History
Office Manager
D&D Auto Services
Kingston, ON
05.2022 - Current
- Managed office operations and coordinated administrative functions for efficient workflow.
- Implemented office policies and procedures to enhance operational efficiency.
- Maintained office supplies inventory and coordinated procurement for seamless operations.
- Supervised support staff and provided training on office protocols and systems.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Manager
PizzaPizza
Kingston, ON
01.2021 - 05.2022
- Scheduling, clean and organized restaurant, commissary, key holder
Data Entry
Line-X Kingston
01.2018 - 01.2021
- Greet customers, data entry, office organization, scheduling of appointments, general cleaning, receiving payments
Emergency call in E.A /Lunch Supervisor
Algonquin & Lakeshore Catholic District School Board
01.2016 - 01.2018
- Worked collaboratively to supervise children during recess, learning activities and mealtime. while working as a supply Educational Assistant, I worked with students with a variety of special needs, providing behavioural and academic support.
Manager
Pizza Pizza Ltd.
01.1993 - 01.2018
- Company Overview: Kingston, Trenton, Brockville and Wasaga Beach ON.
- Supervise all in-house aspects of the restaurant, Managed different areas of restaurant operations such as customer relations, vendors' relations and inventory control.
- Specialized in training and motivating new staff regarding their work and responsibilities.
- Controlled the overall cash flow on a daily basis to meet the weekly expenditures.
- Maintained accounting books regarding employee payroll and sales.
- Helped in promoting business through social interaction in community events.
- Estimated the daily food consumption and placed orders within a strict budget.
- Hired staff for various departments according to skills required.
- Trained new staff; Monitored cooking staff closely to ensure adherence to required standards in terms of quality and safety.
- Maintained a friendly environment for staff and customers.
- Assisted the customers in answering their queries regarding food quality and service.
- Maintained the cleanliness and sanitation standards of the restaurants by routine checkup of the cleaning done by facilities staff.
- Our team increased monthly sales by 25% implementing strategies to develop and expand existing customer base.
- Kingston, Trenton, Brockville and Wasaga Beach ON.
Self Employed Provider
Monkey & Monsters Child Care
Kingston, On
10.2011 - 12.2013
- Stayed home and provided care for 5 children under 5
- Organized activities that developed children's physical, emotional and social growth.
- Encourage safe, positive behaviours.
- Taught personal care behaviours, including toilet training and feeding.
- Stayed current on all toy and child related recalls and safety warnings.
Production Supervisor
A.S.A.P Cheques Forms and Supplies
Gananoque, On
01.2008 - 09.2011
- Assessed work for errors or compliance issues and made corrections and modifications when necessary.
- Set up and performed hand and automatic assembly operations on printers.
- Performed and submitted first piece for inspection.
- Maintained machines, tools and workplace to meet safety and cleanliness.
- Determine materials, tools and equipment needed for product orders.
Supervisor
Tim Hortons
Gananoque, On
01.2007 - 01.2008
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Handled Cash using shift change procedures.
- Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
Education
Diploma - General Education
Gananoque Secondary School
GananoqueSkills
- Strong verbal and personal communication skills
- Accuracy and Attention to details
- Organization and prioritization skills
- Problem analysis
- Use of judgment
- Ability to solve problems efficiently
- Enjoys sharing knowledge
- Encouraging development of others
- Achieving specific team goals
- Office administration
References
Available Upon Request
Awards
- Supervisor Health and Safety in Five Steps Certified, 2014
- W.H.M.I.S Certificate, 2013
- Food Handlers Certificate, 2013
- Guest Services Certificate, 2013
- Cook Certification, 2013
Timeline
Office Manager
D&D Auto Services
05.2022 - Current
Manager
PizzaPizza
01.2021 - 05.2022
Data Entry
Line-X Kingston
01.2018 - 01.2021
Emergency call in E.A /Lunch Supervisor
Algonquin & Lakeshore Catholic District School Board
01.2016 - 01.2018
Self Employed Provider
Monkey & Monsters Child Care
10.2011 - 12.2013
Production Supervisor
A.S.A.P Cheques Forms and Supplies
01.2008 - 09.2011
Supervisor
Tim Hortons
01.2007 - 01.2008
Manager
Pizza Pizza Ltd.
01.1993 - 01.2018
Diploma - General Education
Gananoque Secondary School