ROBIN MOSBY
Abbotsford,BC
Summary
Office Administrator experienced in MS Office Suite, Teams, Cornerstone, QuickBooks, Jane software, Direct billing, WHIMS, QCW Certified, Reel Facts Certified. I am a lifelong learner, embracing new concepts, ideas and technology.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Laborer
Bluegrass Garden Center
Calgary, Alberta
04.2025 - 07.2025
- Operated various gardening tools and equipment for planting and landscaping tasks.
- Assisted customers with plant selections and gardening supplies, providing expert advice.
- Maintained garden center displays to ensure product visibility and attractiveness.
- Organized inventory and stocked shelves to enhance product accessibility for customers.
Animal care attendant
Cobbs Adventure Park
08.2024 - 10.2024
- Provided daily care and maintenance for various exotic animals in a wildlife sanctuary, ensuring their health and well-being.
- Engaged with the general public to educate about wildlife conservation and animal care practices.
- Cleaned and maintained animal enclosures to ensure hygienic living conditions.
- Fed and monitored animals, following specific dietary requirements for each species.
- Assisted with veterinary procedures, providing support to ensure animal health and safety.
Administrator
Rhea Gold Physiotherapy and Wellness center
01.2024 - 03.2024
- Greeted clients, checked in and updated files for new patients at the clinic.
- Assisted practitioners with timely booking and updated client information regarding treatment plans.
- Utilized 'Jane' software for booking, direct billing, and processing payments.
- Liaised with adjusters and insurance companies to facilitate timely document transfers for payment.
Reception
Calgary Avian and Exotic Pet Clinic
10.2022 - 08.2023
- At the front of the clinic, I welcome clients and their pets.
- Ensured clients felt heard and valued through attentive service.
- Provided exceptional client service to ensure satisfaction and loyalty. is of the utmost importance and our clients feel heard and valued.
- Charted client files, performed daily protocols, maintained clinic cleanliness, received payments, and balanced end-of-day records.
- Familiar with the Cornerstone program.
field Office Administrator
Switch Health
01.2022 - 05.2022
- Registered members of the public selected by CBSA for Covid-19 testing at Calgary International Airport, ensuring compliance with health protocols.
- This position requires accuracy to detail, adhering to FOIP as well as Switch Health privacy protocols.
- This position requires accuracy to detail, adhering to FOIP as well as Switch Health's privacy protocols.
- Interacting with people that are unhappy, requiring conflict resolution skills to be of utmost importance.
- Assisted in batching samples for courier to laboratories, ensuring timely and accurate processing of tests.
- Collaborated actively with team members to streamline passenger flow in airport lines.
- Background checked; security clearance obtained.
GARDENER
City of Calgary
05.2011 - 10.2020
- Assisted in planning, designing, and executing garden bed designs for City of Calgary’s Parks, enhancing aesthetic and ecological value.
- Implemented pest management strategies to protect garden health.
- Team member to facilitate large projects' completion within budget and timelines.
- An ambassador of the City of Calgary, upholding employee protocols with the public
- Adapted to project needs by prioritizing tasks and managing time effectively.
Education
Bachelor of business administration certificate -
GRANT MACEWAN university
edmonton, albertaSkills
- Tool Operation
- Project Scheduling
- Attention to detail
- MS Office Suite
- Team Coordination
- Team collaboration
- Problem Solving
- Client Engagement
- Poised under pressure
- Strong interpersonal & communication skills
- Organizational skills
- WPM: 90
Certification
- QCW Certified
- Reel Facts Certified
Hobbies and Interests
- Theater
- Environmental conservation
- Art
- Hiking
- Fishing
- Travel
References
References available upon request.
Timeline
Laborer
Bluegrass Garden Center
04.2025 - 07.2025
Animal care attendant
Cobbs Adventure Park
08.2024 - 10.2024
Administrator
Rhea Gold Physiotherapy and Wellness center
01.2024 - 03.2024
Reception
Calgary Avian and Exotic Pet Clinic
10.2022 - 08.2023
field Office Administrator
Switch Health
01.2022 - 05.2022
GARDENER
City of Calgary
05.2011 - 10.2020
Bachelor of business administration certificate -
GRANT MACEWAN university