ROBIN LEGASPI
San Bernardino
Summary
Registered Nurse with a strong foundation in acute care and critical care. Committed to enhancing patient safety and comfort while collaborating with healthcare teams to ensure optimal outcomes. Demonstrated ability to support caregivers and manage urgent patient needs in high-pressure environments.
Overview
1
1
Certification
14
14
years of professional experience
Work History
REGISTERED NURSE
ST. BERNADINE MEDICAL CENTER
08.2024 - Current
- Graduated from the inaugural New Grad Residency Program cohort in July 2025.
- Met patients' needs throughout shift and addressed changes in condition with urgency, ensuring optimal care and safety.
- Transitioned to Surgical Intensive Care Unit to enhance clinical skills and deliver critical care.
- Provided concise communication with medical providers in the I-SBAR format.
- Discussed updates and explained medications to patients and approved family members following HIPAA regulations.
- Provided support to caregivers through activities in Care for the Caregiver Program, enhancing their well-being and resilience.
REGISTERED NURSE
PARKVIEW COMMUNITY HOSPITAL
12.2023 - 08.2024
- Completed training on Medical/Surgical and Telemetry floor with positive preceptor feedback, effectively managing 4-5 patients per shift.
- Delivered safe care to all patients, collaborating with fellow nurses to enhance patient outcomes.
- Met patients' needs throughout shift, promptly addressing changes in condition to ensure safety and comfort.
- Prioritized patient safety and comfort during my shifts and endorsed all relevant information to the oncoming shift.
- Provided concise communication with medical providers in the I-SBAR format.
- Discussed updates and explained medications to patients and approved family members following HIPAA regulations.
CLAIMS CONSULTANT
NATIONAL GENERAL INSURANCE COMPANY
09.2022 - 12.2023
- Resolved 1000 reassigned claims, ensuring timely outcomes for stakeholders.
- Resolved customer concerns that escalated to senior leadership.
- Provided coaching to the adjusters and feedback to the reporting managers based on my findings, which resulted in improved performance for those impacted.
- Identified training needs, developed training modules, and delivered training to improve staff capabilities.
- Collaborated with teams to evaluate behaviors, enhancing understanding of team dynamics.
- Completed projects assigned by senior leadership in a timely manner.
CLAIMS MANAGER
NATIONAL GENERAL INSURANCE COMPANY
01.2013 - 01.2021
- Managed team of 6 to 8 claims adjusters of varying experience levels, coordinating recruitment and onboarding processes.
- Developed staff for promotions to next level in their roles.
- Mentored new managers to facilitate smooth transitions into company and their roles.
Education
BACHELOR OF SCIENCE - NURSING
CAPPELLA UNIVERSITY
MINNEAPOLIS, MN07-2026
ASSOCIATE DEGREE - REGISTERED NURSING
AMERICAN CAREER COLLEGE
ONTARIO, CA12-2023
BACHELOR OF ARTS - ENGLISH
CALIFORNIA POLYTECHNIC UNIVERSITY
POMONA06-2001
Skills
- Acute care expertise
- Critical care
- Patient assessment
- Strong clinical judgment
- Effective communication
- Critical thinking
- Time management
- Caregiver support
- Compassion and empathy
Certification
- Basic Life Support
- Advanced Cardiac Life Support
- Workplace Violence Prevention
- Dysrhythmia Interpretation and Therapeutic Modalities
- NIH Stroke Scale International
VOLUNTEER ACTIVITIES
- American Career College, Ambassador for the ADN program, Worked with other ambassadors to enhance student engagement,, Provided a voice to administration for my cohort in the ADN Program
- Friends of the Ontario City Library, Former President, 2022, 2024, Leads the executive board in fundraising to benefit library programs and initiatives., Meets regularly with the library director to determine the needs of the library and approve expenditures., Works with board members to raise awareness of our library services, host author events, and increase membership counts through community outreach.
Timeline
REGISTERED NURSE
ST. BERNADINE MEDICAL CENTER
08.2024 - Current
REGISTERED NURSE
PARKVIEW COMMUNITY HOSPITAL
12.2023 - 08.2024
CLAIMS CONSULTANT
NATIONAL GENERAL INSURANCE COMPANY
09.2022 - 12.2023
CLAIMS MANAGER
NATIONAL GENERAL INSURANCE COMPANY
01.2013 - 01.2021
BACHELOR OF SCIENCE - NURSING
CAPPELLA UNIVERSITY
ASSOCIATE DEGREE - REGISTERED NURSING
AMERICAN CAREER COLLEGE
BACHELOR OF ARTS - ENGLISH
CALIFORNIA POLYTECHNIC UNIVERSITY