Christie Hayes
Van Nuys
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Medical utilization review
Codemax
Van Nuys
04.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized various software and tools to streamline processes and optimize performance.
Substance Abuse Counselor
Tarzana Treatment Centers, Inc
Tarzana
09.2018 - 01.2023
- Developed personalized treatment plans based on client assessments and needs.
- Maintained accurate and confidential client records in compliance with regulations.
- Collaborated with medical staff to coordinate comprehensive client care.
- Provided crisis intervention support to clients in distressing situations.
- Engaged families in the recovery process through support meetings and resources.
- Monitored client progress and adjusted treatment plans as necessary.
- Provided crisis intervention services when needed.
- Attended professional development workshops related to substance abuse counseling.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Facilitated educational workshops on addiction and recovery strategies.
Tech support
Restore Wellness Centre
Canoga Park
02.2017 - 10.2017
- Supervised pharmacy technicians and support staff in daily operations to ensure compliance with regulatory standards.
- Provided supportive counseling to families facing difficult circumstances related to their children.
- Provided technical support and advice to other technicians regarding machine operations and repairs.
- Provided guidance and support to junior technicians when needed.
- Supported other technicians in their tasks as needed.
Education
Birmingham High School
Vannuys, CASome College (No Degree) - Addiction Counseling
Los Angeles Pierce College
Long Beach, CASkills
- Utilization review
- Treatment planning
- Crisis intervention
Timeline
Medical utilization review
Codemax
04.2023 - Current
Substance Abuse Counselor
Tarzana Treatment Centers, Inc
09.2018 - 01.2023
Tech support
Restore Wellness Centre
02.2017 - 10.2017
Birmingham High School
Some College (No Degree) - Addiction Counseling
Los Angeles Pierce College