Robin Grant
Campbell River
Summary
Dynamic multimedia reporter with a proven track record at Black Press, excelling in customer relations and critical thinking. Skilled in producing engaging content and building rapport with community members, resulting in impactful stories that resonate. Committed to quality control and delivering timely, accurate news under tight deadlines.
Overview
10
10
years of professional experience
Work History
Multimedia Reporter
Black. Press
08.2024 - Current
- Conduct interviews with community members to gather diverse perspectives on local issues.
- Produce multimedia content, including articles, videos, and social media posts, to engage audiences.
- Collaborate with editors to ensure accuracy and clarity in all published materials.
- Research and analyze current events to develop informative stories relevant to the community.
Dog Walker
Spot Dog Walkers
09.2023 - 08.2024
- Ensured safe and effective dog walking routes, prioritizing animal well-being and environmental awareness.
- Managed daily schedules for multiple clients, optimizing time efficiency and service reliability.
- Developed positive relationships with pet owners, enhancing customer satisfaction and loyalty.
- Monitored dog behavior during walks, identifying issues and addressing them promptly to maintain safety.
Animal Caretaker
Freelance
06.2022 - 08.2024
- Managed daily dog walking schedules, ensuring timely and efficient service for clients.
- Developed positive relationships with pets, fostering trust and comfort during walks.
- Coordinated communication with pet owners regarding walk updates and special requests.
- Optimized walking routes to improve efficiency while maintaining high-quality care for dogs.
Reporter
Brunswick News
04.2018 - 03.2022
- Conducted in-depth research on local stories to ensure accuracy and relevance.
- Wrote and edited articles for clarity, style, and adherence to editorial standards.
- Addressed sensitive topics professionally while adhering to ethical standards.
- Participated in community events as a representative of the publication, fostering positive relationships between the news outlet and its audience members.
Reporter
Northern News Services
04.2016 - 09.2017
- Interviewed sources to gather diverse perspectives on local events and issues.
- Consistently met and exceeded performance metrics as set by editors or publication management, contributing to the overall success of the news outlet.
- Established credibility with sources by building strong relationships, resulting in exclusive interviews and scoops.
- Exceeded deadlines consistently, producing accurate and well-written news stories under tight time constraints.
Education
Master of Arts - Journalism
Carleton University
Ottawa, Ontario09-2013
Skills
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Problem resolution
- Relationship building
- Building rapport
- Quality control
- Assertiveness
- Delivery scheduling
- Travel planning
Languages
English
Native or Bilingual
Timeline
Multimedia Reporter
Black. Press
08.2024 - Current
Dog Walker
Spot Dog Walkers
09.2023 - 08.2024
Animal Caretaker
Freelance
06.2022 - 08.2024
Reporter
Brunswick News
04.2018 - 03.2022
Reporter
Northern News Services
04.2016 - 09.2017
Master of Arts - Journalism
Carleton University