Prepared specialty drinks such as cappuccinos, lattes and mochas.
Processed customer orders and accurately handled payment transactions.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Animal Rehab Assistant
Rehab Fur Your Pet
02.2022 - 05.2023
Worked with animals during treatments, including comforting and restraining them as well as administering their hydrotherapy.
Assisted in practitioner treatments such as laser therapy and acupuncture.
Described and booked treatment sessions with customers.
Managed all breeds, sizes and temperaments of dogs.
Window Attendant
Cheeky Chippy
03.2022 - 09.2022
Took orders and cashed out customers.
Generated customer satisfaction though friendly service.
Cultivated warm relationships with regular customers.
Kept cooking areas clean and stocked to increase efficiency while working the window.
Assistant Manager
Oat Couture
06.2021 - 01.2022
Supervised staff and trained new employees.
Assisted in creating schedules, ordering food and supplies.
Worked on cash taking customer orders and payments.
Prepared food and specialty coffee in a fast paced environment.
Maintained customer satisfaction by addressing customer needs and resolving concerns.
Education
High School Diploma -
Notre Dame Catholic High School
06.2021
Skills
Flexible & Willing to Learn
Attention to Detail
Customer Service and Interpersonal Skills
Multitasking
Team Player and Independent
Volunteer Experience
Lanark County Therapeutic Riding Program (2016 – 2018)
Assisted physically and mentally challenged children and adults with lessons
Cared for horses on a regular basis that included feeding, grooming, administering medication.
Ashland Farm and Willaway Farm (2016 - 2018)
Cared for horses and helped set up for shows
Carleton Place Business Improvement Association (2018)
Promoted community events, set up booths and engaged with the public
References
References available upon request.
Certification
Food Handler Certification, Issued by Food Safety Training . ca (2021)
Smart Serve, Issued by Smart Serve Ontario (May 2023)
Accomplishments
Received the Brian Cole Remembrance Trophy and Certificate of Appreciation for showing initiative and dedication in the Lanark County Therapeutic Riding Program.
Named Volunteer Extraordinaire with the Lanark County Therapeutic Riding Program.