Robin Cervantes
Downey
Summary
At Thomas Vet, as a Practice Manager, I excelled in optimizing operations and enhancing team performance through effective practice and staff management. Demonstrated exceptional problem-solving and empathy, significantly improving patient satisfaction. Skilled in schedule and workflow management, I ensured seamless practice operations, fostering a collaborative environment.
Overview
16
16
years of professional experience
Work History
Practice Manager
Thomas Vet
07.2007 - 08.2023
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
Education
GED -
Warren High School
Downey, CASkills
- Schedule management
- Practice management
- Staff management
- Workflow management
Timeline
Practice Manager
Thomas Vet
07.2007 - 08.2023
GED -
Warren High School
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