Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Robin Biswas

Victoria,Canada

Summary

A dynamic, analytical, detail oriented business professional with work experience in various sectors across the developed and developing worlds. Strong Team player with excellent organizational / communication skills and the ability to work with ease is a diverse cultural setting. Strong team player.

Love to learn, deep-dive, research, and synthesize information and data through the use of online social and BI tools.

Able to operate with relative ease under pressure

Industry Experience: FAANG+/ Bigtech , SaaS, e-commerce, Software, Telecom, Engineering, FMCG, Commodity Trade, Consulting

Market Experience: - North America - Middle East - Africa - South Asia

Overview

21
21
years of professional experience

Work History

3P Partner Sales: Canada

Amazon
09.2022 - Current
  • Net-New 3P Seller Sales- pan Canada
  • Shared Topline (GMS) growth responsibility in Canada
  • Account Management and revenue growth for A+ sellers across all product GL’s
  • Results:

> #2 in CA domestic 3P launches in my 1st year.

> Successfully advocated for, and launched the COVID-19 test kit GL in the CA marketplace after submitting a detailed scope report.

> Top performer in CA domestic launches in 2nd year

> Cross-collaborated to improve pipeline and lead sourcing efficiency for the team

Sales Manager (SaaS Sales: Enterprise Land Information Systems)

ENKON Information Systems
01.2021 - 08.2022
  • Topline responsibility for the Company's non-organic Sales Book and Sales Funnel.
  • Defining Go-to-Market strategy and business-development playbook.
  • Articulated and drove the Canadian Provincial Government business channel.
  • Technical Analysis, Research, and Scope matching to client needs
  • Full-cycle RFI/RFP response management/report writing for the government/public sector with in depth techno-commercial detailing (Proposal to Contract)
  • Coaching, Training, and Mentoring the sales team.
  • Results:

> YoY Revenue Growth: 33% in CY 2021; 42% in CY 2022 (New Business)

> Successfully Navigated RFI/ RFP process and bagged the largest North American government contract in the company's history.

Senior Associate (SaaS Sales: Enterprise Land Information Systems)

ENKON Information Systems
05.2019 - 12.2020
  • Enterprise software sales specialist for ENKON's suite of SaaS and on-premise Land Information System (LIS) & Geographic Information System (GIS) solutions:
  • Prospecting, Lead Generation, Lead Qualification
  • Consultative Solution Selling
  • Technical Analysis, Research and Scope matching to client needs
  • Full-cycle RFI/RFP response management/report writing for the government/public sector (Proposal to Contract)
  • Booking and holding software demos:
  • Customer Relationship Management (CRM)- Salesforce.com
  • Results:

> Qualified Lead Funnel increased from 2.5K to 7K+ over 3 years

> Open Opportunities Funnel increased by 73% over 2 years (Base of 228)

> Average monthly demo bookings increased by 60% (5 to 8)

SME Solutions Account Manager: Eastern & Central Canada

Bell
08.2018 - 03.2019
  • B2B sales portfolio management of new and existing small business clients across Canada with one of the world's oldest telecom companies. Responsible for driving revenue growth through new airtime activations.
  • Revenue management for pan-Canada Small Business SBU
  • Interviewing small business enterprises, understanding their mobility, telephony, and internet requirements and writing up detailed solution reports and cost-benefit analysis. I often dealt with numerous non-English speakers and was able to use my cultural experiences to engage in meaningful discussions with clients
  • Lead management and relationship management with key business customers.
  • Results:

> Achieved 118% of Quota in Q4, 2018 and 105% in Q1, 2019

International Regional Business Manager: MEA, South Asia

Klein Tools
01.2016 - 03.2018
  • Topline and GM% responsibility for the groups Middle East, Africa and South Asia Business:
  • Grew the business by over 60% over a two year period by negotiating business contracts with Key customers.
  • Relationship management with key B2B customers and external stakeholders.
  • Dealer management. Oversaw a sales book of over 30 high value customers with a strong focus on new business development.
  • Drafting, Negotiating, and implementing annual business contracts with key clients
  • Executed successful events and international trade shows (Koelnmesse 2016, Cologne).

Head of Sales- FMCG/CPG

Chandaria Industries
12.2013 - 12.2015
  • Head of Sales for the groups FMCG business in Kenya. Responsible for Topline Revenue and GM% for the groups hygiene and food distribution business:
  • Multi Channel Sales management - Modern Retail, Wholesale Distribution, Institutional Accounts
  • Managed 300+ client relationships and a team of 15 direct reports
  • Writing, Negotiating, and implementing annual business contracts, including key modern retail partners
  • Results:

> Revenue Growth of 60% (Average of KES 250M pm to KES 400M pm over 2 years)

> Grew Modern Retail Business by 75% (Added big retail clients: Carrefour, Massmart/Walmart)

National Sales Manager (Pro & Consumer Tools, Hand Tools, Home Appliances): Oman

Stanley Black & Decker, Inc.
09.2012 - 10.2013
  • P&L, Topline, GM%, and DSO responsibility for the market (All product groups)
  • Managing teams and key client relationships across all sales channels
  • Drafting, Negotiating, and implementing annual business contracts with key clients
  • Results:

> Delivered strong double-digit business growth YoY on a base of US$ 8M

> Reduced overall market DSO by 6.5 days

Area Sales Manager (UAE & E/W/C Africa)

Stanley Black & Decker, Inc.
09.2010 - 09.2012
  • P&L, Topline, GM%, and DSO responsibility for UAE (consumer power tool family) and Africa (all product families).
  • Results:

> Market entry in three new markets in Africa.

> Delivered strong YoY business growth of 15% in UAE across all channels on a base of US$ 4M

> Grew the export business in E/W/C Africa for the home appliances family by 108% over 2 years

Sales & Operations Manager, Nigeria

FLY MOBILE
05.2007 - 07.2010
  • Managed sales for the groups Engineering Products and Telecom Products businesses.

Sales Manager, Ethiopia

Inviro ZFE
01.2005 - 02.2007
  • Managed sales operations through a multi-channel distribution network (Commodities & Packaged Foods)

Education

MBA - Business Administration, Management, International Sales

IBS Hyderabad
India
04.2005

B. Com - Computers, Accounting, e-commerce, business studies, economics

Osmania University
India
04.2003

Skills

  • Report / Proposal Writing
  • Analysis and Research using various applications and search methodologies (social and BI tools)
  • Strong Analytics and Data/ Information synthesis abilities
  • Sales Pipeline Management and Client Management
  • Solution Selling
  • Skilled Team Player
  • Excellent Communicator
  • Multi-lingual and rich multi-geography work experience
  • Flexibility and Adaptability
  • Detail Oriented and in-depth in work ethic

Languages

English (Native or Bilingual)
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Limited Working
Bengali
Limited Working

Timeline

3P Partner Sales: Canada

Amazon
09.2022 - Current

Sales Manager (SaaS Sales: Enterprise Land Information Systems)

ENKON Information Systems
01.2021 - 08.2022

Senior Associate (SaaS Sales: Enterprise Land Information Systems)

ENKON Information Systems
05.2019 - 12.2020

SME Solutions Account Manager: Eastern & Central Canada

Bell
08.2018 - 03.2019

International Regional Business Manager: MEA, South Asia

Klein Tools
01.2016 - 03.2018

Head of Sales- FMCG/CPG

Chandaria Industries
12.2013 - 12.2015

National Sales Manager (Pro & Consumer Tools, Hand Tools, Home Appliances): Oman

Stanley Black & Decker, Inc.
09.2012 - 10.2013

Area Sales Manager (UAE & E/W/C Africa)

Stanley Black & Decker, Inc.
09.2010 - 09.2012

Sales & Operations Manager, Nigeria

FLY MOBILE
05.2007 - 07.2010

Sales Manager, Ethiopia

Inviro ZFE
01.2005 - 02.2007

MBA - Business Administration, Management, International Sales

IBS Hyderabad

B. Com - Computers, Accounting, e-commerce, business studies, economics

Osmania University
Robin Biswas