Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ROBIN BHAGAT

Sudbury,Canada

Summary


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

General Merchandise and Unloading Department Manager

Walmart
08.2024 - Current
  • Lead a team of associates to achieve department goals, ensuring high levels of productivity and collaboration.
  • Develop schedules, assign tasks, and provide coaching to staff to maintain operational efficiency and adherence to company policies.
  • Drive team performance by setting clear expectations, conducting regular meetings, and recognizing accomplishments.
  • Manage inventory processes, including receiving, unloading, and stocking merchandise, ensuring proper execution of modulars, planograms, and displays.
  • Proactively address challenges, including staffing needs, workflow bottlenecks, and customer escalations, to maintain smooth operations.
  • Monitor and maintain compliance with safety protocols and loss prevention policies, reducing shrinkage and ensuring a secure work environment.

Student Intern (Hospitality Services)

Cambrian Student Life Centre, Cambrian College
02.2024 - Current

· Assist staff in the Student Life Centre in supporting programming and events.

· Cooked and assembled simple menu items for service and assisted in food service for programming and events.

· Prepare beverage items for customer orders and assist in beverage service for programming and events.

· Take, process, and fulfill customer orders and take accurate payments using Silverware point-of-sale software.

· Assist with receiving shipments, stocking serving stations, and following proper rotation of stock.

· Abide by and administer all laws of the Liquor License Act as well as policies of the Student Life Centre and Cambrian College.

Unloading Associate

Walmart
08.2023 - 08.2024

· Prepares and resets the Receiving Area.

· Unloads and sorts general merchandise trailers.

· Completes live unloading of all remaining merchandise.

· Maintain cold chain for refrigerated and frozen receiving and stocking.

· Pulis pallets of merchandise to the sales floor for overnight processing.

· Assisting in stocking the sales floor as assigned and providing customer service when necessary.

· Labels and places overstock merchandise.

· Contributes to a safe, clean, and hazard-free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.

Cashier

Pioneer Gas Station
06.2023 - 07.2023
  • Processed cash transactions and maintained accurate fuel sales records.
  • Restocked inventory and ensured cleanliness of the facility.
  • Assisted customers with inquiries about fuel prices, promotions, and discounts.
  • Conducted routine vehicle checks, such as fluid levels and tire pressures.

Education

Post-Secondary Diploma - Hospitality – Hotels and Restaurants

Cambrian College
Sudbury, ON

Post-Secondary Diploma - Computer Hardware and Networking

Government ITI College

Secondary Schooling - Non-Medical

DAV Senior Secondary School

Skills

  • Leadership & Team Management: Proven ability to train, supervise, and motivate diverse teams to achieve high performance and operational goals
  • Customer Service Excellence: Dedicated to delivering outstanding customer service, resolving issues promptly, and creating positive experiences
  • Operational Management: Experienced in overseeing daily operations, maintaining compliance with safety protocols, and driving operational efficiency
  • Inventory & Logistics Management: Skilled in managing inventory, merchandising, and maintaining stock levels to meet business needs
  • Adaptability & Problem-Solving: Quick to adapt in fast-paced environments, with a focus on resolving challenges and achieving results
  • Communication & Collaboration: Strong communicator with multilingual abilities (English, Hindi, Punjabi) and a knack for team collaboration
  • Technology Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and RF scanner operations

Certification

  • Smart Serve (ID No: 240209379294)
  • Food Handler Certification (ID No: 82946843)

Timeline

General Merchandise and Unloading Department Manager

Walmart
08.2024 - Current

Student Intern (Hospitality Services)

Cambrian Student Life Centre, Cambrian College
02.2024 - Current

Unloading Associate

Walmart
08.2023 - 08.2024

Cashier

Pioneer Gas Station
06.2023 - 07.2023

Post-Secondary Diploma - Computer Hardware and Networking

Government ITI College

Secondary Schooling - Non-Medical

DAV Senior Secondary School

Post-Secondary Diploma - Hospitality – Hotels and Restaurants

Cambrian College
ROBIN BHAGAT