Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ROBIN BHAGAT

Sudbury,Canada

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

General Merchandise and Unloading Department Manager

Walmart
Sudbury, ON
08.2024 - Current
  • Lead a team of associates to achieve department goals, ensuring high levels of productivity and collaboration.
  • Develop schedules, assign tasks, and provide coaching to staff to maintain operational efficiency and adherence to company policies.
  • Drive team performance by setting clear expectations, conducting regular meetings, and recognizing accomplishments.
  • Manage inventory processes, including receiving, unloading, and stocking merchandise, ensuring proper execution of modulars, planograms, and displays.
  • Proactively address challenges, including staffing needs, workflow bottlenecks, and customer escalations, to maintain smooth operations.
  • Monitor and maintain compliance with safety protocols and loss prevention policies, reducing shrinkage and ensuring a secure work environment.

Student Intern (Hospitality Services)

Cambrian Student Life Centre, Cambrian College
Sudbury, ON
02.2024 - Current

· Assist staff in the Student Life Centre in supporting programming and events.

· Cooked and assembled simple menu items for service and assisted in food service for programming and events.

· Prepare beverage items for customer orders and assist in beverage service for programming and events.

· Take, process, and fulfill customer orders and take accurate payments using Silverware point-of-sale software.

· Assist with receiving shipments, stocking serving stations, and following proper rotation of stock.

· Abide by and administer all laws of the Liquor License Act as well as policies of the Student Life Centre and Cambrian College.

Unloading Associate

Walmart
Greater Sudbury, ON
08.2023 - 08.2024

· Prepares and resets the Receiving Area.

· Unloads and sorts general merchandise trailers.

· Completes live unloading of all remaining merchandise.

· Maintain cold chain for refrigerated and frozen receiving and stocking.

· Pulis pallets of merchandise to the sales floor for overnight processing.

· Assisting in stocking the sales floor as assigned and providing customer service when necessary.

· Labels and places overstock merchandise.

· Contributes to a safe, clean, and hazard-free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.

Cashier

Pioneer Gas Station
Chelmsford, ON
06.2023 - 07.2023
  • Processed cash transactions and maintained accurate fuel sales records.
  • Restocked inventory and ensured cleanliness of the facility.
  • Assisted customers with inquiries about fuel prices, promotions, and discounts.
  • Conducted routine vehicle checks, such as fluid levels and tire pressures.

Education

Post-Secondary Diploma - Hospitality – Hotels and Restaurants

Cambrian College
Sudbury, ON

Post-Secondary Diploma - Computer Hardware and Networking

Government ITI College

Secondary Schooling - Non-Medical

DAV Senior Secondary School

Skills

  • Leadership & Team Management: Proven ability to train, supervise, and motivate diverse teams to achieve high performance and operational goals
  • Customer Service Excellence: Dedicated to delivering outstanding customer service, resolving issues promptly, and creating positive experiences
  • Operational Management: Experienced in overseeing daily operations, maintaining compliance with safety protocols, and driving operational efficiency
  • Inventory & Logistics Management: Skilled in managing inventory, merchandising, and maintaining stock levels to meet business needs
  • Adaptability & Problem-Solving: Quick to adapt in fast-paced environments, with a focus on resolving challenges and achieving results
  • Communication & Collaboration: Strong communicator with multilingual abilities (English, Hindi, Punjabi) and a knack for team collaboration
  • Technology Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and RF scanner operations

Certification

  • Smart Serve (ID No: 240209379294)
  • Food Handler Certification (ID No: 82946843)

Timeline

General Merchandise and Unloading Department Manager

Walmart
08.2024 - Current

Student Intern (Hospitality Services)

Cambrian Student Life Centre, Cambrian College
02.2024 - Current

Unloading Associate

Walmart
08.2023 - 08.2024

Cashier

Pioneer Gas Station
06.2023 - 07.2023

Post-Secondary Diploma - Computer Hardware and Networking

Government ITI College

Secondary Schooling - Non-Medical

DAV Senior Secondary School

Post-Secondary Diploma - Hospitality – Hotels and Restaurants

Cambrian College
ROBIN BHAGAT