Robin
Edmonton
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
Work History
CNC Machine Operator
Cornerstone Granite Countertops
01.2025 - Current
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
Sales Representative
PC Financial (Loblaw)
09.2024 - 01.2025
- Engaged customers to promote and sell financial products.
- Achieved monthly sales targets consistently.
- Provided clear information on product benefits and terms.
Customer Service Representative UBER
Teleperformance
01.2024 - 08.2024
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Resolved issues efficiently with a focus on customer satisfaction.
- Maintained detailed records of customer interactions.
Sales Associate
YOUNG MECHANIC LLC
07.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Diploma - Office Administration
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON09.2026
High School Diploma -
Kendriya Vidyalaya
Mohali , INDIA05.2023
Skills
- Documentation Handling
- Data collection
- Cost Control
- Multitasking
- Customer service
- Follow-up skills
- Live chat support
Languages
English
Hindi
Timeline
CNC Machine Operator
Cornerstone Granite Countertops
01.2025 - Current
Sales Representative
PC Financial (Loblaw)
09.2024 - 01.2025
Customer Service Representative UBER
Teleperformance
01.2024 - 08.2024
Sales Associate
YOUNG MECHANIC LLC
07.2023 - 12.2023
Diploma - Office Administration
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
Kendriya Vidyalaya
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