Robin

• Developed rapport with customers, fostering long-term relationships and repeat business.
• Maintained high-quality service standards, ensuring positive customer feedback.
• Improved first-call resolution rates by providing accurate information and effective problem-solving skills.
• Contributed to team meetings with valuable input, fostering a collaborative work environment.
• Provided exceptional support during peak periods or staff shortages, maintaining high levels of productivity.

1. Managed operations at a safe injection site to ensure the safety and well-being of residents.
2. Provided assistance during overdose incidents by administering naloxone on site to help save lives.
3. Regularly engaged with paramedics and law enforcement personnel, facilitating seamless collaboration and communication for optimal emergency response.
4. Responded to challenging situations with composure, including instances where residents displayed aggression,
and approached obstacles with a constructive attitude.
5. Demonstrated a continuous high level of alertness during shifts to promptly address any potential security risks or emergencies.

• Completed daily orders with expert picking and packing of shipments.
• Reviewed orders by inspecting labeling, packaging, and contents.
• Labeled packages with appropriate shipping information for accurate deliveries.
• Proved successful working within tight deadlines and a fast-paced environment.
• Ability to learn complex machinery and equipment rapidly.
High