Robertta (Bobbi) Lavoie
Kingston,ON
Summary
Dedicated team-player who will exceed job expectations for the aid and benefit of the team and its patrons. Quick learner ready to promise a peak performance, and motivated to learn and grow as a professional and a person.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Kingston Destination Group
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served high customer volumes during special events, nights, and weekends.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Hostess/Server/Bartender/Management
Boston Pizza
03.2019 - 08.2022
- Maintained orderly flow of guests from reception area into dining room and informed customers of wait times.
- Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty.
- Created culture of continuous improvement, inspiring employees to take action and solve problems.
Boat Rentals Operator
Town of Petawawa
03.2019 - 08.2022
- Conducted regular inspections and maintenance tasks on equipment, identifying and addressing issues or malfunctions.
- Operated equipment following procedures and guidelines to establish safety and smooth operations.
- Interacted with the public on a regular basis, ensuring the best customer service.
Camp Counsellor
CFMWS
07.2022 - 08.2022
- Required minimal oversight to complete job tasks.
- Planned team sports, games and crafts events to entertain campers.
- Supervised campers, creating positive and nurturing camp experiences for individual participants.
- Resolved conflict and discipline issues with program participants.
Party Entertainer
Charm and Grace Princess Parties
12.2019 - 09.2021
- Engaged and delighted guests through creative performances to foster positive interactions.
- Cultivated enthusiasm and high-energy to engage audiences and promote enjoyment.
- Attended scheduled rehearsals to prepare for shows, performances and events.
After-School Tutor
RCDSB Teachers and Parents
10.2019 - 06.2022
- Helped students to define and plan academic goals and milestones to support progress.
- Collaborated with students, teachers and parents to determine student needs and develop tutoring plans.
Linesperson
Ontario Volleyball Association
- Volunteer Position
Basketball Time/Score Keeper
CFMWS
- Volunteer Position
Education
Concurrent Bachelor of Arts (Hons)/Bachelor of Education - Mathematics/English
Queen's University
High School Diploma -
Valour JK-12 School
Skills
- Bilingual (French and English)
- Thrives working in stressful, fast-paced environments
- Versed working independently and/or part of a team
- Strong organizational skills
- Ability to multitask
- Polite communication skills
- Superb attention to detail and precision
- Dependable and punctual
- Exceptional customer service
- Liquor, beer, and wine knowledge
Languages
French
Professional Working
English
Native or Bilingual
References
Available Upon Request
Timeline
Server/Bartender
Kingston Destination Group
06.2024 - Current
Camp Counsellor
CFMWS
07.2022 - 08.2022
Party Entertainer
Charm and Grace Princess Parties
12.2019 - 09.2021
After-School Tutor
RCDSB Teachers and Parents
10.2019 - 06.2022
Hostess/Server/Bartender/Management
Boston Pizza
03.2019 - 08.2022
Boat Rentals Operator
Town of Petawawa
03.2019 - 08.2022
Linesperson
Ontario Volleyball Association
Basketball Time/Score Keeper
CFMWS
Concurrent Bachelor of Arts (Hons)/Bachelor of Education - Mathematics/English
Queen's University
High School Diploma -
Valour JK-12 School
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