Robert (Rob) Pearce
Sooke,BC
Summary
Reliable postal service mail carrier with seasoned experience in handling and delivering mail promptly and accurately. Skilled in navigating complex routes, ensuring secure and efficient delivery of parcels and correspondence. Demonstrated ability to maintain high customer satisfaction through effective communication and problem-solving. Contributed to improving operational efficiency by suggesting route optimizations that were later implemented.
Overview
19
19
years of professional experience
Work History
Letter Carrier
Canada Post
Victoria, British Columbia
04.2006 - Current
- Sorted and prepared mail for daily delivery, ensuring accurate and timely distribution.
- Emptied vehicle of non deliverable items and returned keys and collected money.
- Prepared unaddressed ad mail for next day's delivery.
Players Assistant / Bartender
Metchosin Golf and Country Club
Victoria, British Columbia
05.2019 - 09.2023
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Ensured compliance with health and safety regulations in all areas of service.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Provided excellent customer service by responding promptly to inquiries, complaints and requests for assistance.
- Discreetly handled difficult situations involving intoxicated patrons or disruptive behavior.
- Greeted customers, took orders and served drinks.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Navigated difficult situations with direct communication and explanation of game rules.
- Inspected carts for any damage or malfunctions prior to use by players.
- Provided direction to players regarding safety procedures while on the course.
- Ensured all golfers were aware of the rules and regulations of the course.
- Monitored pace of play throughout rounds to keep groups on schedule.
Bartender
Royal Canadian Legion BR 54
Sooke, British Columbia
03.2019 - 05.2020
- Developed good working relationships with fellow employees through effective communication.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Balanced daily registers and generated sales reports for management.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Cleansed glasses with sanitizing solution after each use.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Assisted in setting up the bar for service shift.
Education
High School Diploma -
Mount Douglas Senior Secondary
Victoria, BC06-1982
Skills
- Crowd management
- Self-motivation and discipline
- Reliability and consistency
- Public speaking
- Safe service compliance
- Bar restocking
- Basic accounting
- Customer service
- Point of sale systems
Affiliations
Enjoying golfing in my spare time, as well as being outdoors. Enjoy dealing with the public in a positive and fun environment. Looking at retiring in the near future and looking to fill that time doing something that i enjoy doing as well as keeping myself busy
Timeline
Players Assistant / Bartender
Metchosin Golf and Country Club
05.2019 - 09.2023
Bartender
Royal Canadian Legion BR 54
03.2019 - 05.2020
Letter Carrier
Canada Post
04.2006 - Current
High School Diploma -
Mount Douglas Senior Secondary
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