Summary
Overview
Work History
Education
Skills
Languages
lanugages
Timeline
Generic

Roberto Zaragoza

Westminster

Summary

Detail-oriented professional with strong skills in cash handling, conflict resolution, and safety compliance. Proven ability to enhance customer service strategies and ensure a secure environment.

Overview

26
26
years of professional experience

Work History

Customer Service Representative

Curacao Retail
Anaheim
06.2018 - Current
  • covered security's lunch shift to maintain store safety
  • collaborated with team to improve customer service strategies, enhancing customer satisfaction
  • Handled cash transactions accurately and efficiently at the register.
  • worked in the warehouse
  • served as loss prevention at front of store, deterring theft and ensuring a secure shopping environment

Machine Operator

Cambro
Huntington Beach
03.2000 - 12.2024
  • Calibrated machine settings according to product specifications to meet quality standards.
  • Recorded production data accurately, supporting compliance and enhancing quality control measures.
  • Conducted safety inspections on machinery before operation to ensure safe working conditions.

  • Ensured compliance with safety protocols, promoting a secure work environment for all staff.

Education

High School Diploma -

Mexico High School
Jalisco
05-1998

Skills

Customer service

  • Product knowledge
  • Quality assurance
  • Customer feedback analysis
  • Cash handling
  • Conflict resolution
  • fluent in English and Spanish

Languages

English
Professional

lanugages

  • flunet in spanish

Timeline

Customer Service Representative

Curacao Retail
06.2018 - Current

Machine Operator

Cambro
03.2000 - 12.2024

High School Diploma -

Mexico High School
Roberto Zaragoza