Roberto Scarpino
Prince George,BC
Summary
Dynamic customer service professional with extensive experience at Royal Bank of Canada. Solid team player with a positive demeanor and
proven ability to enhance customer satisfaction through efficient service and teamwork. Committed to delivering results and fostering positive relationships in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
Royal Bank of Canada, RBC
03.2011 - 08.2022
Serving clients on the line up and dealing money, loading ATM's and working in cash cage as an alternate
Detailing Technician
Honda North
09.2007 - 09.2010
Detail and wash vehicles and drive courtesy shuttle
Laborer
Hansen Concrete Inc.
06.2007 - 09.2007
Poured sidewalks, driveways and basements, ran the hose from the concrete truck, cleaned tools and organized work trailers
Junior Service Clerk
Extra Foods
05.2002 - 08.2006
Stocked shelves, bagged groceries, retrieved buggies and helped with any other customer needs.
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
Education
Degree - Marketing Management
University of Northern British Columbia
Prince George, BCDiploma - Marketing Management
College of New Caledonia
Prince George, BCHigh School Diploma -
Prince George Senior Secondary
Prince George, BCSkills
-numerous years of experience with customers
-knowledge with Microsoft Excel and Access
-completed Marketing degree and diploma
-work well as a team member and as an individual
-enjoy working with others
Languages
italian
Native or Bilingual
Interests
My hobbies include: golfing, soccer, hockey and being outside with my kids and family
Timeline
Customer Service Representative
Royal Bank of Canada, RBC
03.2011 - 08.2022
Detailing Technician
Honda North
09.2007 - 09.2010
Laborer
Hansen Concrete Inc.
06.2007 - 09.2007
Junior Service Clerk
Extra Foods
05.2002 - 08.2006
Degree - Marketing Management
University of Northern British Columbia
Diploma - Marketing Management
College of New Caledonia
High School Diploma -
Prince George Senior Secondary
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