Roberto Sanchez
San Jose
Summary
Dynamic manager with a proven track record at Angry Chicks, excelling in customer service and team leadership. Spearheaded process optimizations that enhanced service speed and elevated customer satisfaction. Committed to staff training and development, fostering a collaborative environment that drives continuous improvement and operational excellence.
Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills.
Overview
5
5
years of professional experience
Work History
Manager
Angry Chicks
02.2023 - Current
- Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
- Mentored team members, fostering a culture of collaboration and continuous improvement.
- Implemented process optimizations, enhancing service speed and customer satisfaction.
- Managed inventory levels, streamlining supply chain logistics to reduce waste.
- Analyzed customer feedback data, driving adjustments in service delivery to meet client expectations.
Autobody Shop
Care Collision & Auto Repair
08.2020 - 01.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
GED -
Gregori
Modesto, CA05-2014
Skills
- Time management
- Decision-making
- Documentation and reporting
- Staff training and development
- Project planning
- Complex Problem-solving
- Shift scheduling
- Sales techniques
- Conflict resolution
- Marketing
Languages
Spanish
English
Timeline
Manager
Angry Chicks
02.2023 - Current
Autobody Shop
Care Collision & Auto Repair
08.2020 - 01.2023
GED -
Gregori