Summary
Overview
Work History
Education
Skills
Timeline
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ROBERTO RUIZ JR.

Hayward

Summary

Equipped with strong problem-solving abilities and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2021
2021
years of professional experience

Work History

Independent Contractor (NDA)

Sony Interactive Entertainment
  • Provided subjective feedback to shape product development by applying personal and third-party taste profiles.
  • Followed procedural protocols for determining content functionality and quality.
  • Documented testing procedures for developers and future testing use.

Sales Representative

Fastenal
04.2018 - 11.2020
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.

Sales Associate

Vans
05.2014 - 04.2018
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.

Education

Bachelor of Arts - Theatre Arts Emphasis in Acting And Musical

California State University East Bay
CA
05-2024

Skills

  • Positive and professional
  • Personable interaction skills
  • Strategic issue analysis
  • Stock management and logistics
  • Collaborative teamwork
  • Excellent communication skills
  • Product presentation
  • Task prioritization
  • Order coordination
  • Payment processing

Timeline

Sales Representative

Fastenal
04.2018 - 11.2020

Sales Associate

Vans
05.2014 - 04.2018

Independent Contractor (NDA)

Sony Interactive Entertainment

Bachelor of Arts - Theatre Arts Emphasis in Acting And Musical

California State University East Bay

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ROBERTO RUIZ JR.