Roberto Navarro
Palmdale
Summary
Dedicated and detail-oriented field technician with several years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling and customer relationship management.
Overview
31
31
years of professional experience
17
17
years of post-secondary education
Work History
Field Technician
Spectrum
Palmdale
01.1995 - Current
- Installed and maintained telecommunications equipment at customer locations.
- Conducted routine inspections to ensure system functionality and reliability.
- Troubleshot technical issues to restore service efficiently and effectively.
- Collaborated with team members to improve installation processes and customer satisfaction.
- Educated customers on product features and proper usage of services.
- Documented service reports detailing repairs and maintenance performed on-site.
- Currently collaborating with maintaince technicians for network evalution/high-split project.
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
- S.M.B experience
- T.Q.A experience
Education
NCTI - NCTI Courses
NCTI
01.2010 - 02.2026
Certificate - CATV
North Valley Occupational Center
Mission Hills, CA 08.1994 - 01.1995
Skills
- Telecommunications installation
- Network troubleshooting
- System diagnostics
- Preventative maintenance
Timeline
NCTI - NCTI Courses
NCTI
01.2010 - 02.2026
Field Technician
Spectrum
01.1995 - Current
Certificate - CATV
North Valley Occupational Center
08.1994 - 01.1995