Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roberto  Guardado

Roberto Guardado

Mississauga,ON

Summary

Dynamic and reliable professional with extensive experience in the hospitality industry. Demonstrated expertise in liquor, beer, and wine sales, coupled with exceptional customer service skills. Proven ability to multitask effectively, ensuring seamless service and inventory management. I have achieved consistent customer satisfaction through meticulous attention to detail and a proactive approach to service excellence.

Overview

5
5
years of professional experience

Work History

Bartender/Server

Goodfellas Wood Oven Pizza
07.2018 - 03.2019
  • Ensure accurate accounting at the end of each shift, printing sales reports, preparing cash drawers, and taking inventory to set up for incoming shift
  • Prepare garnish and consistently restock supplies as well as setting bar area accordingly throughout service
  • Italian dining and Wine service
  • Craft cocktails and pour beers on draught for refreshing beverage options served over the counter

Server

Chop Steakhouse & Bar
10.2017 - 07.2018


  • Work with POS system to place orders, manage bills, and handle special requests
  • Serve food and beverages promptly with focused attention to customer needs.
  • Menu service pairing wine/cocktails with available items
  • Account for Bar Inventory and order alcohol from suppliers to restock keg and wine fridges weekly.
  • Complete side duties regularly throughout service hours

Server

Air Canada Signature Suite
02.2017 - 10.2017
  • Perform opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Fine dining Service
  • Relay orders to kitchen via POS
  • Bottle Service
  • Clear and set tables in a detailed manner



Bartender

Axia Restaurant
02.2014 - 09.2017

- Prepare alcoholic drinks for bar and restaurant patrons simultaneously

- Maintain customer relationships

- Replenish bar inventory and supplies

- Closing till duties

- Menu service to bar and dining areas


Education

Certificate - Financial Modelling & Valuation

Corporate Financial Institution
01-2025

Business - Finance

Sheridan College
Mississauga, ON
05-2019

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Multilingual
  • POS and MS Office proficiency (Excel, Outlook, Powerpoint)
  • Business Financials analysis and Financial modelling & Valuation

Languages

French
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working

Timeline

Bartender/Server

Goodfellas Wood Oven Pizza
07.2018 - 03.2019

Server

Chop Steakhouse & Bar
10.2017 - 07.2018

Server

Air Canada Signature Suite
02.2017 - 10.2017

Bartender

Axia Restaurant
02.2014 - 09.2017

Certificate - Financial Modelling & Valuation

Corporate Financial Institution

Business - Finance

Sheridan College
Roberto Guardado