Roberto Ferreira
San Francisco
Summary
Results-driven Security Officer with extensive experience at Proguard Security, excelling in CCTV monitoring and incident reporting. Demonstrated expertise in crowd control and emergency response, ensuring safety and security while providing superior customer service. Able to de-escalate high-tension situations and always perform professionally.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Proguard security
San Francisco
04.2020 - Current
- Assisted with crowd control during protests.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Secured personnel and premises by inspecting the building and patrolling the property.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs.
- Call the police or fire department in cases of fire, or in the presence of unauthorized persons.
- Numerous incident reports.
- Monitored CCTV systems to ensure safety and security of premises.
Security Officer
Allied Universal Security Services
San Francisco
04.2018 - 04.2019
- Searched bags manually to identify prohibited items and contraband.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Did daily patrol schedules to support consistent security presence throughout property.
- Took care of 5150 patients
- Checking in visitors.
- Assist with nurses.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Education
High School Diploma -
Metropolitan Arts & Tech Highschool
San Francisco, CA06-2010
Skills
- CCTV monitoring
- Crowd control
- Incident reporting
- Emergency response
- Access control
- Security protocols
- Conflict resolution
- Interior and exterior patrol
- Fire safety training
- Report writing
- Screening wands
- Security screenings
- Surveillance expertise
- Superior customer service
- Personnel screening
Certification
- Obtain a current guard card license.
- CPR certified.
Timeline
Security Officer
Proguard security
04.2020 - Current
Security Officer
Allied Universal Security Services
04.2018 - 04.2019
High School Diploma -
Metropolitan Arts & Tech Highschool
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