Roberto Alvarez
Indio
Summary
Dynamic Class A Truck Driver with Knight Transportation, recognized for maintaining zero accidents through strict adherence to safety protocols. Proven leadership in team development and conflict resolution, complemented by expertise in preventive maintenance and equipment repair. Committed to delivering exceptional customer service and ensuring compliance with regulations for on-time deliveries.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Class A Truck Driver, OTR
Knight Transportation
08.2025 - 11.2025
- Performed live load pickups and drop-and-hook swaps
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents
- Pre-tripped & post-tripped tractor and trailer to check condition of mechanical, safety and emergency equipment
- Maintained daily legible DOT log book and submitted corresponding documents
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules
- Collected delivery instructions to verify freight and routes for on-time delivery and adjusted routes based on changing conditions
- Drove tractor and trailer to weigh stations before and after loading and along routes to document weights and comply with state regulations
Go-Go Express Car Wash Maintenance Supervisor
Chandi Group USA
01.2017 - 06.2025
- Supervised Car Wash Managers and led all maintenance operations.
- Trained and guided team members on equipment operation, safety protocols, and maintenance procedures.
- Repaired and troubleshot car wash machinery and facility systems.
- Skilled in HVAC systems, as well as resetting POS terminals, car wash operating systems, and back-office computers.
- Addressed urgent maintenance needs to ensure customer safety and a positive car wash experience.
- Assisted customers with issues promptly to maintain satisfaction and resolve difficulties.
- Ordered and distributed car wash chemicals using a commercial service truck.
- Tracked equipment, inventories, and system upgrades, preparing detailed reports for upper management.
AmPm Convenience Store Manager
Chandi Group USA
10.2006 - 12.2016
- Trained, scheduled, and supervised employees to keep shifts running smoothly and meet company standards.
- Interviewed and hired employees to drive company success.
- Defined clear targets and objectives and communicated them to team members.
- Resolved customer complaints in a professional and timely manner.
- Resolved customer and employee issues efficiently to maintain positive experiences.
- Ordered and stocked merchandise, rotated inventory, and checked deliveries to prevent shortages.
- Reconciled daily business sales and input invoices into the system.
- Completed daily paperwork on sales reporting, banking, and payroll reporting.
- Performed in-store maintenance to keep business operations running smoothly.
- Kept the store clean, organized, and compliant with health and safety guidelines.
- Prepared for company inspections and mystery shopper evaluations at all times.
Education
Coachella Valley High School
01-1994
Skills
- Leadership, Staff Management & Scheduling
- Employee Training & Team Development
- Customer Service, Conflict Resolution & Communication
- Preventive Maintenance, Equipment Repair & Electrical Troubleshooting
- HVAC Systems & POS/Computer Resets
- Emergency Response, Safety Protocols & Compliance
- Inventory Control, Vendor Relations & Supply Coordination
- Inspection & Audit Preparation
- Problem-Solving, Decision-Making & Critical Thinking
- Time, Deadline & Task Management
Certification
- CDL (Commercial Drivers License) Certified
- Manager Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Class A Truck Driver, OTR
Knight Transportation
08.2025 - 11.2025
Go-Go Express Car Wash Maintenance Supervisor
Chandi Group USA
01.2017 - 06.2025
AmPm Convenience Store Manager
Chandi Group USA
10.2006 - 12.2016
Coachella Valley High School