Roberto Alcaro

• Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
• Communicated with clients to understand property needs and preferences.
• Maintained connections with clients to encourage repeat business and referrals.
• Negotiated, facilitated and managed real estate transactions.
• Developed and maintained relationships with clients through networking, postcards and cold calling.
• Assisted clients in financial planning for purchase.
• Reviewed market research data and changed sales plans accordingly.

• Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
• Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
• Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
• Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
• Operated equipment to produce quality images of specific body parts.
• Executed various types of diagnostic imaging procedures on patients ranging in age from toddler to adult.
• Performed radiographic imaging procedures according to established protocols.
• Explained imaging procedures to patients, offering comfort and assistance.

• Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
• Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
• Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
• Cultivated warm relationships with regular customers.
• Oversaw daily operations of service team, delegated tasks, and trained new staff.

• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Made personal recommendations for customers by sharing product knowledge and demonstrating product.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
• Oversaw supply restocking, area cleaning and product organization.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Submitted reports to senior management to aid in business decision-making and planning.
• Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
• Scheduled employees based on labor balancing requirements and forecasted customer levels.

Highly knowledge in Italian Food experience

• Explained menu items and suggested appropriate options for food allergy concerns.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Cultivated warm relationships with regular customers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

• Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
• Drove team revenue totals by bringing in top sales numbers.
• Carefully analyzed data to determine most effective sales strategies.
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Exceeded targets by building, directing, and motivating high-performing sales team.
• Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
• Increased division profits with strategic territory expansion and acquisition of [Number] new customers.
• Tracked changing product lines to effectively meet dynamic market demands.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
• Attended trade shows and industry events to promote company products and services.
• Spearheaded successful sales strategies for existing and new products across specified territory.
• Managed over 150 accounts within North and east Ontario territory.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
• Developed Relationship with distributors channels in my territory
• Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
• Organized promotional events and interacted with community to increase sales volume.
• Communicated product quality and market comparisons by creating sales presentations.
• Managed revenue models, process flows, operations support and customer engagement strategies.