Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Roberto Alcantara Alcantara

Oshawa

Summary

Dynamic and reliable professional with a proven track record at Stork and Bella Napoli Restaurant, excelling in customer service and equipment handling. Demonstrated adaptability and a positive attitude, enhancing customer satisfaction and fostering repeat business. Skilled in teamwork and problem-solving, consistently achieving efficient operations and improved service delivery.

Overview

2
2
years of professional experience

Work History

Applicance Delivery

Stork
08.2024 - 12.2024
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
  • Adhered to all company policies and procedures related to safety, security, and compliance while performing deliveries.
  • Handled receipt, storage, identification and delivery of products for clients.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Assisted in warehouse organization, streamlining the loading process for faster dispatch times.
  • Developed strong working relationships with regular clients, fostering loyalty and repeat business through personalized service.
  • Worked effectively in fast-paced environments.

Food Waiter

Bella Napoli Restaurant
05.2023 - 06.2024
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Answered customers' questions, recommended items, and recorded order information.
  • Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Communicated with kitchen staff to enable accurate food preparation.

Education

High School Diploma -

Jesus Maestro
Santo Domingo, Dominican Republic
06-2017

Skills

  • Equipment handling
  • Positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and reliable
  • Attention to detail
  • Adaptability and flexibility

Languages

English
Full Professional
Spanish
Native or Bilingual

Interests

  • Gym Workouts
  • I participate in low-impact exercises to strengthen core muscles
  • High-Intensity Interval Training
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Applicance Delivery

Stork
08.2024 - 12.2024

Food Waiter

Bella Napoli Restaurant
05.2023 - 06.2024

High School Diploma -

Jesus Maestro

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Roberto Alcantara Alcantara