Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Interests
Timeline
Generic

Robert Christopher Hale

Coldwater,ON

Summary

Diligent [Desired Position] with solid foundation in installation and service. Successfully carried out numerous installations and repairs, ensuring high customer satisfaction. Proven ability to troubleshoot and resolve complex technical issues while maintaining strong attention to detail and safety standards.

Installation and service professional offering extensive hands-on experience in delivering high-quality technical solutions. Recognized for strong problem-solving skills and keen ability to adapt to changing technical demands. Team-oriented, results-driven, and known for reliability and flexibility in dynamic environments.

Experienced with installation and maintenance of technical systems, ensuring efficient operation and customer satisfaction. Uses problem-solving skills to address and resolve service issues swiftly. Knowledge of industry standards and safety protocols, maintaining high quality and compliance in all tasks.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Installation and Service Technician

Tel Systems Inc
01.2013 - Current

Installe and maintain various Pbx and Key telephone and voicemail systems .Scope of work includes promoting sales and training of above equipment

Installation and Service Technician

Horizon Networks
04.2011 - 01.2013

Install, Maintain,and Service various Pbx and electronic key and voicemail systems Scope of work includes cabling,,installation, and mainframe maintenance of above equipment

Installation and Service Technician/ On Call Manag

Delphi Solutions
05.1986 - 12.2012
  • Continuously updated knowledge of industry trends, new technologies, and best practices through ongoing professional development.
  • Consistently met or exceeded performance metrics including response times, first-time fix rates, and overall customer satisfaction scores.
  • Maximized system performance with routine preventive maintenance procedures for clients'' equipment.
  • Provided exceptional customer support by addressing inquiries related to product functionality, troubleshooting guidelines, and warranty claims in a timely manner.

Education

No Degree - Community Planning

Sheridan College Institute of Technology And Advanced Learning
Oakville, None
05-1977

High School Diploma -

Park Street Collegiate
Orillia Ontario
06-1975

Skills

  • Software installation
  • Network configuration
  • Field service
  • Electrical Wiring
  • System maintenance
  • Equipment installation
  • Hardware diagnostics
  • Customer service
  • Worksite safety
  • Power tools operation

Accomplishments

Over the past 48 years in the communication business i have attained several positions of responsibility due to my professional attitude,,President of our Local Minor Hockey Association,,member of the Georgian Bay Steam Clube auditing group, On Call Manager for Delphi Solutions ,lead hand for repair crew at Delphi are just some of my accomplishments.

Languages

English
Full Professional

Certification

Certifications on many Pbx Systems,,including the Mitel Family of Pbx systems,,Sx 20 Sx 50..Sx 200,,200 ,2000,3100 and 3300

Panasonic Tda 30,100,200,,Tde.100,200,,td 500.700.and 1000

And voicemail platforms of TVM 50 ,Tvm 200

also have certificates on various systems such as Tie,Vodavi,Nortel,

Interests

  • Getting involved in local advocacy groups to promote positive change in the community
  • Youth Development Programs
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Documenting and sharing travel experiences
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Backpacking and Hiking

Timeline

Installation and Service Technician

Tel Systems Inc
01.2013 - Current

Installation and Service Technician

Horizon Networks
04.2011 - 01.2013

Installation and Service Technician/ On Call Manag

Delphi Solutions
05.1986 - 12.2012

No Degree - Community Planning

Sheridan College Institute of Technology And Advanced Learning

High School Diploma -

Park Street Collegiate
Robert Christopher Hale